Hospitality Team Member
Current• Maintained high personal grooming standards and uniform presentation.• Set and enforce performance and service standards, resulting in a 15% increase in positive customer feedback.• Managed stressful situations while maintaining work quality, receiving recognition for exceptional composure under pressure.• Implemented streamlined food handling and sanitation processes, leading to a 25% reduction in kitchen accidents.• Complied in line with Pinnacle People's policy and procedures and the clients involved.