Key responsibilities:• Collaborated in the organization of the presidential campaign and strategic plan definition of the current president• Provided advice to The Chief Executive Officer in terms of organizational development, operations management, technological solutions, and political positions in subjects such as government accountability, corruption and transparency• Collaborated in the organization of the logistics of business events for the Business Enterprise Centre• Participated in the Directing Council and Executive Assembly meetings to assist in the decision-making process based on the priority goal setting in the strategic plan • Led and monitored the operations of the Business Center• Coordinated and followed-up the implementation of the decisions and assignments defined by the strategic team• Planned, led and managed the special projects of the organization• Defined, implemented and oversaw the compliance of the quality systemAchievements:• Implemented the main business events of the organization with government entities• Redefined a new organizational structure of the business center and assessed the new staff members • Prepared the performance indicators proposal• Led the analysis and design of the new App and web page of the organisation to improve the communication with the current members and gain prospectus partners

Key responsibilities:• Managed business development, building and maintaining relationships with clients to secure new business, encompassing clients from the private sector and the state government in Mexico City• Scoped project requirements and developed comprehensive project briefs for procurement of services• Project technical work across a range of transport planning projects such as car share policy, bus route service assessment, parking policy and pricing review• Feasibility studies and options assessments• Technical analysis and costing summaries• Prepared project proposals and report writingAchievements:• Participated as a business developer between Phillip Boyle & Associates CEO and potential clients during a visit to Mexico in April 2015• Developed a pilot project to build a bus schedule for Metrobus BRT Line 5 in Mexico City

Key responsibilities:• Created a culture of teamwork, worker involvement and customer service in the maintenance department• Supervised tradesmen; monitored the work quality and measure department efficiency• Prioritised work orders regarding safety, quality and scheduling• Prepared and recorded the daily breakdown report • Monitored to ensure safety and organization standards are meet in storage and workshop areasAchievements:• Promoted safety as #1 priority and as a result achieved zero work accidents in a 12 month-period• Reduced daily break down average percentage from 9% to 3% by improving the preventive maintenance program

Key responsibilities and achievements:• Researched and benchmarked current best practices in sustainable transport around the world • Monitored and evaluated the operational performance using agreed KPI’s of the first BRT line in Mexico City• Negotiated with the Federal and State Governments during the implementation and adjustment of the fare system achieving a 10% income increase per year during two consecutive years• Achieved efficiencies and improvement in service delivery through operational improvements and technological innovations• Participated in the review of all contracts and Government proposal for Line 1 extension• Represented the Latin American Division of the International Association of Public Transport (UITP) in the International Bus Committee meetings during two years (2006-2009), participating in several projects during the meetings at Verona, Italy; Warsaw, Poland; Paris, France and Vienna, Austria• Analysed alternative solutions to reduce passengers boarding and alighting time. The solution saved AU$4M on the investment of 10 articulated buses for a marginal cost absorbed by the bus manufacturer

Responsibilities and achievements:• Developed a financial model which estimated infrastructure and operational costs• Resolved various transportation planning issues with insufficient or incomplete information using a collaborative approach from other transport initiatives• Analysed project parameters to estimate the initial fare and assess the project feasibility• Developed professional relationships and partnerships with project stakeholders, including: Government agencies, former concessionaries and suppliers• Researched the ticketing systems solutions (which were on use at the time of the study) in the market and analysed the providers’ proposals• Reviewed the Integrated Transport Plan 2000-2006 for Mexico City and proposed improvements to implement solutions to existing and potential transportation problems