Domini Farrell Email & Phone Number

Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

• Manage a team of 15+ associates and assist in training, associate meetings, and critical conversations.
• Support associates in structuring and managing their daily responsibilities to optimize productivity and efficiency.
• Identify client needs to develop custom dynamic solutions utilizing our innovative technology and multimodal platform.
• Utilize market research and data analysis to present clear and concise bid proposals.
• Manage a strategic schedule with adept organization, enabling swift adaptation to address client concerns or urgent requirements effectively.
• Manage the Team Lead Pipeline Group and Texas Team Lead GroupAccolades Include:

Dallas, Texas, United States

• Nurture client relationships while cultivating new business prospects.
• Facilitate daily client communication to educate on market trends and proactively problem solve.
• Coordinate monthly strategic sessions with key clientele.
• Identify, refine, and initiate contact with potential leads to expand pipeline.
• Utilize market research and data analysis to present clear and concise bid proposals. Accolades Include:
• Certified Mentor (Certification completed May 2021)

Cedar Rapids, Iowa, United States

• Assisted taxpayers in navigating their tax returns via phone, email, and online chat.
• Aided clients in optimizing deductions to maximize their return.
• Performed duties remotely from a home based call center.
• Worked with PureCloud, Microsoft Teams, and Glia

Chicago, IL

• Created an Excel analysis to demonstrate market capacity.
• Developed a competitive analysis for Property Management to determine pricing.
• Analyzed past leasing season data across multiple property categories for reporting.
• Participated in conversations on fiscal strategies, potential developments, rate planning, property sales, and budgets.
• Worked with Microsoft Excel, Microsoft PowerPoint, and AXIO

Iowa City, Iowa Area

• Trained and managed new employees
• Provided quality customer service by knowing fair housing laws, touring prospects of the property/apartments, addressing questions, complaints, and acting quickly to solve problems
• Top leaser from November 2017 – June 2018 and August 2018 – May 2019
• Signed 30 leases alone in October 2019, consistently surpassed my leasing goals each month
• Worked with Entrata and Zendesk to better the leasing experience

Iowa City, Iowa Area

• Provided quality customer service to 585 residents and parents by addressing questions, complaints, and acting quickly to solve problems
• Onboarded and supervised new staff members.
• Delivered exceptional customer service by understanding fair housing laws, conducting property tours, addressing inquiries, concerns, and resolving issues promptly.
• Top leaser from November 2017 – June 2018 and August 2018 – May 2019
• Signed 30 leases alone in October 2019, consistently surpassed my leasing goals each month
• Worked with Entrata and Zendesk to better the leasing experience

Edwardsville, IL

• Arranged and coordinated 2-3 resident events each month.
• Delivered outstanding superb customer service by assisting prospects and residents in resolving issues effectively.
• Top leaser September 2015 – March 2016
• Worked with Yardi, One Site, and Docusign to better the leasing experience

Peoria, Illinois, United States

Assistant Coach for the Freshman, JV, and Varsity Volleyball Teams. Varsity won a regional championship.

Pekin, Illinois, United States

Assistant Coach for the 5th & 6th Grade Team, 7th Grade Team, and 8th Grade Team (3 different teams). Participated in tournaments for the 8th graders which included traveling. Started with the basics for the 5th & 6th grade team since it was their first time playing.

Peoria, Illinois, United States

Assistant Coach for the 5th & 6th Grade Team, 7th Grade Team, and 8th Grade Team (3 different teams). Participated in tournaments for the 8th graders. Started with the basics for the 5th & 6th grade team since it was their first time playing.

Peoria, Illinois Area

• Managed clients in Excel and used Peachtree
• Organized 1040’s, made audit folders, deposited payment checks, and sent confirmations to clients