BROWARD COUNTY SUPERVISOR OF ELECTION: Responsible for the administration and direction of all Poll workers /Region 3 Poll Deputies and functions of voter education and outreach.BROWARD COUNTY SCHOOL BOARD / TRANSPORTATION DISPATCHER: Improve the effectiveness of communications between the bus operators and transportation terminal by supplying accurate and timely information to ensure the safe transport of students.BROWARD COUNTY TRANSIT/COMPLIANCE - DATA CONTROL OPERATOR: Files a variety of correspondence, documents, requests received, and other forms/materials in order to provide documentation of activities and comply with County/State records management requirements and agency operating policies and procedures.CITY OF FORT LAUDERDALE CODE ENFORCEMENT - CLERK III: Performed and managed the performance of a major clerical function within the department. Maintained the records of the work area, responsible for administrative procedures, and was expected to be able to explain and expedite all but the most difficult or unusual problems confronting the work area.BROWARD COUNTY ANIMAL CARE & ADOPTION CENTER - Customer Services / Cashier / Greeter: The mission of Animal Care and Adoption is to provide shelter for lost and surrendered animals and promote successful adoptions that enhance the lives of companion animals and their humans. BROWARD COUNTY CALL CENTER - CALL CENTER SPECIALIST I: Assisted customers with inquires on their Property Tax, Tangible Personal Property Tax, Homestead and Delinquent taxes.

Assisted friends and family to stay connected to their incarcerated loved ones through a variety of corrections-related services, such as, crediting pre-paid and debit phone service, E-messaging, video gram, video visitation, parole/probation payments, post-release services, money transfers, JP3 Players and music credits.

Initially hired as an Office Clerk and given additional responsibilities throughout tenure. Accountable for Administrative services, sales support functions, prepared correspondence, special projects, human resource functions, maintained employees files, assisted with office supplies orders, payroll and benefits, reception duties and customer service.

Assisted collectively with the team’s efforts to support corporate goals and achieve corporate objectives through efficient correspondence between departments/dealerships, outside counsel and vendors, on Environmental Health & Safety and Real Estate matters.

Provided support to Field Operations worldwide via all communication channels in regards to the drop box policies/procedures.

Family law and Immigration cases were managed accordingly. Performed preparatory work, documented dictation letters, drafted letters, prepared legal arguments and separation agreements, drafted pleadings, motions, notices/re-notices, filed cases with the court, obtained affidavits, prepared closing letters and retainer agreements and served as a communications link between the attorneys and clients before and after trials. High levels of communication were performed effectively via email and instant messaging.

Responsible for the overall operation and fiscal success of this high volume, full service salon and spa with a staff of 10. Accountable for managing all aspects of the business including sales, marketing, customer service, human resources, inventory, payroll, accounting, and personnel management. Created/directed all marketing, advertisements and promotions. Maintained adequate amounts of a variety of supplies, materials, services, and equipment in order to ensure availability of items and/or services needed for efficient operation.

Reported directly to Center Manager and interacted with customers, vendors, maintenance staff and all levels of management. General office duties/correspondence including fax, photo copy, mail distribution and word processing was performed for 20 plus staff members. Processed staff time sheet records, and assisted in resolving payroll issues.Served as the South One-Stop Representative on the Workforce One Customer Quality Steering Committee and Center Complaint Officer. Received and thoroughly investigated customer’s complaints. I followed up with customers to determine whether issues had been satisfactorily resolved. Linked customers with appropriate services and made any necessary referrals. I ensured that the staff followed proper policies and procedures.