Dominick Borzacchiello Email & Phone Number

State College, Pennsylvania, United States

State College, Pennsylvania, United States

New York City Metropolitan Area

• Learned industry-specific software to analyze and organize merchandise data, ensuring accuracy for strategic decision-making.
• Integrated images into manufacturing instructions for upcoming NFL jerseys, supporting production efficiency and quality control.
• Created and managed a detailed spreadsheet for MLB spring catalogs, optimizing style numbers, cost, and price data.
• Learned and executed production splits and image requests, using pivot tables to track inventory and recommend substitutions.
• Proactively contributed to branding and design, and created the cover art for the 2025 Fall clothing catalogs for the NFL and NBA.

New Hope, Pennsylvania, United States

• Conducted market research to identify trends and audience preferences, providing insights that informed strategic content decisions.
• Contributed to the development and execution of content strategies across podcasts, social media, blogs, and newsletters, driving brand growth.
• Created customer journey maps, aiding the implementation of sales and marketing automation.

Newtown, Pennsylvania, United States

• Directed sales strategies, trained, and mentored Sales Associates, ensuring the team consistently met store sales goals by highlighting trends and promotions, providing one-on-one coaching regarding upselling and.
• Prioritized and modeled exemplary customer service, ensuring customer satisfaction through actively listening to customer needs, providing solutions, and addressing questions or concerns with empathy and professionalism.
• Assisted in daily store operations such as returns and transfers, while ensuring the sales floor was visually appealing in line with company standards.

New Hope, Pennsylvania, United States

• Prepared client orders for the Giant Direct service, ensuring accuracy and timeliness.
• Achieved certification to process orders which included selling alcoholic beverages compliantly.
• Onboarded and trained new cashiers and Giant Direct representatives using a hands-on training program, emphasizing company best practices, efficient system handling, and excellent customer interactions.