Dominick Giordano work email
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Dominick Giordano personal email
At PetPartners Pet Insurance, my role as a Licensed Customer Care Professional goes beyond basic support; it's about making a genuine connection with each client. With a BA in Psychology from UNC Wilmington, I leverage my understanding of human behavior to craft empathetic solutions tailored to individual needs, ensuring that complex policy details are communicated with clarity and consideration.My leadership is characterized by a dedication to coaching and developing talent within our team. This commitment is reflected in the seamless onboarding of new colleagues, fostering an environment where critical thinking and open communication are the cornerstones of our collective success. Our goal is to enhance our quality of service, and together, we're making strides every day.
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Onboarding SpecialistIndependence Pet Group Oct 2024 - PresentWake Forest, North Carolina, United States
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Licensed Customer Care ProfessionalPetpartners Pet Insurance Apr 2023 - Nov 2024Raleigh, North Carolina, United States- Sub-supervisor role in the Group Insurance team- Resolved hundreds of unique backend issues and preemptively de-escalated customer issues- Mentored +20 new employees and management on efficient workflows and materials- Revamped knowledge base information format to create consistency within the team- Marketed and sold customized policies tailored to meet the specific needs of customers' pets -
Customer Care ProfessionalPetpartners, Inc. Jun 2022 - Apr 2023Raleigh, North Carolina, United States- Educated individuals on policies and terms in a clear manner- Provide assistance and solutions via email or phone to clients for several unique products- Efficiently and proactively liaised between consumers and other departments- Assisted in optimizing mailroom processes for efficiency
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Pet Training InstructorPetsmart Mar 2020 - Jan 2022Charlotte, North Carolina, United States• Managed training department, scheduling/organizing group, and private lessons• Built strong relationships with clientele through excellent customer service • Resolved unique problems for customers, offering solutions and products• Onboarded new trainers, teaching them our principles, protocols & curriculum -
InternshipConservators Center Aug 2019 - Nov 2019- Routine care for exotic animals including, specific meal prepping, following schedules and general maintenance of their enclosures and the entire facility grounds.- Much time was spent independently, as myself and the other interns learned all the intricacies of care for exotic animals from observing the full time staff
Dominick Giordano Education Details
Frequently Asked Questions about Dominick Giordano
What company does Dominick Giordano work for?
Dominick Giordano works for Independence Pet Group
What is Dominick Giordano's role at the current company?
Dominick Giordano's current role is Licensed Onboarding Specialist.
What is Dominick Giordano's email address?
Dominick Giordano's email address is dg****@****ies.org
What schools did Dominick Giordano attend?
Dominick Giordano attended University Of North Carolina At Wilmington.
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Dominick G.
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Dominick Giordano
Retired Payroll Manager At Consolidated Edison Company Of Ny Inc.New Hyde Park, Ny2optonline.net, coned.com2 +121224XXXXX
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