• Managed agile planning and execution of CTI’s software migration from legacy applications to the development of internal resource allocation forecasting tracker tool which manages and tracks data for over 4,000 employees. • Developed and implemented a consistent project management framework within workforce management team, through bi-weekly work stream status reporting. Allowed workstream visibility across the team and upper management, which helped to eliminate ambiguity, clarify roadblocks for cross functional teams and enhance operational decision making. • Served as technology products onboarding specialist and liaison supporting 100+ hiring managers across CTI. Developed strong collaborative relationships with internal stakeholders and facilitated the process to provide a standardized end-to-end new employee onboarding experience. Spearheaded diversity and inclusion workshops within CTI. • Facilitated cross-functional tool development meetings and triage project deliverables & strategy for workforce design initiatives. Streamlined project lifecycles to create a consistent and seamless operational framework.• Synthesized CTI employee return to office data to provide actionable insight for monthly office returns starting in Q3 2021.

• Leveraged relevant data and user research to design a more efficient user experience in our workforce tool capabilities for bank resources. Utilized user focused process development to help define product strategy. • Develop UAT planning from test cases, user feedback and sign-off for high impact workforce application releases.• Managed operational planning for restack of seats and technology of 2,000+ employees across Bank of America corporate locations. Coordinated multiple program projects & supported lines of business through a customer focused lens. • Managed onboarding processes of 50+ new hires weekly and delivered best in class customer service to stakeholders as it relates to hiring processes and tools. Conducted employee and intern interviews for technical and non-technical roles. • Synthesized resource portfolio data to execute weekly status reports on resource expense allocations and forecasting.

• Created financial benchmark models using excel to estimate the division’s expense gap in “best-in-class” technology products. This helped to save $100k on technology expenses spending. • Conducted financial modeling of competitive market data to analyze relevant trends and outliers’ events to provide insight.• Organized infrastructure product economic road map. Including data commentary collection, validation, and publication.• Worked with employee data metrics to analyze internal resource movement and build visual data map of employee seats.

Assisted Information Technology Risk Assurance (ITRA) Advisory team with risk analyst planning in Core Business Service. Created and analyzed several reports in excel pertaining to advisory KPIs in spending, analytics, and engagements. Developed presentations on bitcoin and blockchain technology that helps assist in implementation planning for Partners.Assisted EY recruiting by analyzing Ideal Models for Campus recruiting as well as researching ideal candidate colleges.Analyzed SharePoint website by deciphering best formats and structures that can be adopted.Analyzed AS Market Reports in excel documents.

Performed Audits on CBRE profiles through back end formats/software.Worked with AT&T Group to Analyze discrepancies in Lease Agreements between landlords/Tenants.Shadowed IT professionals within CBRE and helped with minor technical issues around the Office.Organized/Implemented Social media Initiative with Marketing Team to increase networks and connections between brokers and clients.Initiated sit down meetings with Brokers around CBRE office to increase network and gain insight on their career and path to success.

Helped Change Carrier Dome Basketball Court to Football Field, Vice Versa.Helped organized stadium for events. Events: Syracuse Monsters Jam 2015, Syracuse Basketball, Syracuse Football.

Worked with kids assisting them in building Lego robotics and programming. Assistant Inventory Manager, organized and managed supplies and equipment.Teacher Assistant/Camp counselor.

Observed Physical Therapist and assisted in daily duties. Performed physical exercise routines on Patients. Filed, sorted, and organized paper work.Tended to patients as they entered the clinic.

Answer telephone calls from clients and interpreters.Entered Interpreters hours in payroll software.Filled and assorted all paper workProcessed documents in Microsoft Word, Excel, and Power Point.