Dominik Mitchell Email & Phone Number

Princeton, TX, US

Brentwood, Tennessee, United States

• Provide keen oversight of the MLS needs of the association and clients.
• Possesses full knowledge of the MLS Rules and Regulations, lock box rules and regulations, and policies and procedures.
• Assists and develops a plan to provide training to MLS users.
• Troubleshoots MLS problems and communicates with MLS Support Supervisor to ensure members’ needs are met.
• Audits MLS data against MLS Rules and Regulations.
• Provides MLS technical and phone support for all MLS search… Show more

Murfreesboro, Tennessee

- Assisted with training newly hired employees and setting them up for success as they started their career.- Supported new hire employees with call taking, account changes and putting together best solutions to meet the customers needs.- Helped new hire representatives with de-escalating customers, making customers see the value in Verizon and ensuring.

Murfreesboro, Tennessee

- Work with our most valued and tenured base of customers to keep them loyal to Verizon.- Review best options for customers and help them see the value in Verizon and what services they have. - Provide out of the box solutions to customers that will better meet their needs for service.- Welcome new customers and ensure they have successfully set up their.

Murfreesboro, Tennessee

• Expert in de-escalating calls
• Provide floor support in the absence of management
• Peer to peer coaching, assisting with tool utilization, process and policy questions
• Assist with leading team meetings and huddles in the absence of management
• Sustained performance with taking three different call types
• Ability to handle difficult customer situations, make sound decisions, and provide optimal solutions

Murfreesboro, Tennessee

Murfreesboro, Tennessee

• Contacting clients and setting up meetings, either within an office environment or in clients' homes or business premises.
• Conducting in-depth reviews of clients' financial circumstances, current provision and future aims.
• Analyzing information and preparing plans best suited to individual clients' requirements.
• Researching the marketplace and providing clients with information on new and existing products and services.
• Assisting clients to make informed decisions.
• … Show more

Greater Nashville Area, TN

• Listen and respond to customers’ needs and concerns in an inbound call center.
• Provide information about medical plans and coverage options.
• Determine charges, co-pays, and deductibles.
• Review or make changes to customer accounts.
• Record details of customer concerns and actions taken.
• Research answers or solutions as needed.