- Working with Finance teams to reach out to clients and assisting with their financials- Preparing and facilitating trainings for colleagues - Providing virtual support to internal clients (phone or email) - Educating and guiding clients through recommendations and trainings -Providing reports to managers and clients

Back-office support of the main sales department• Supervising documentation flow processes in document management systems like DMS and EOD platform• Preparing workflow tasks reports to support managers and owners of the processes in EOD platform• Training new users of EOD• Granting/managing access to documents/processes in EDO• Importing data from EOD, DMS, CRM, creating reports in Excel• Supervising archiving processes in the main headquarter and in other 7 abroad entities (Italy, Spain, Romania, Germany and more) by monitoring processes and reports in EOD• Achievement: c reated a map of the whole archiving process in the company, including control and risks (prepared before implementing changes according to General Data Protection and Regulation)• CRM, DMS and EOD usage

• Cooperating with public offices, government institutions, hospitals, clients of the company etc.• Coordinating all health care for around 1500 workers in the agency: making appointments at GPs, hospitals, public offices, managing required documentation, providing support after accidents at work etc.• Managing insurances for new hired workers• Supervising team of 3, scheduling team’s tasks• Resolving ad-hock problems• Co-operating with the accounting department regarding worker’s sick leave• Managing documentation of the department• Working in a fast-peace environment• Co-operating with other supervisors and coordinators

-Coordinated events up 100 guests -Recruitment process -Supervised animators during events and parties -Organised supplies, decorations, costumes etc. - Arranged contracts, agreements and managed payments, invoices etc.

• Ensured a welcome to all clients and customers • Managed phone calls and all emails and deliveries • Maintained presentation of the reception area • Scheduled calendar meetings, appointments, and travels • Solving each day's problems • Prepared presentations • Event organization