Delivered high-quality tarping solutions for steel-framed grain storages, by implementing best practices for proper sealing and security, protecting against external damage, and maintaining optimal storage conditionsConstructed steel frames to layout specs while handling, removing and securing tarps using power and hand tools, with permanent clamping, stitching, and painting for a weather-resistant seal as part of tarping servicesFollowed strict safety protocols and performed daily safety checks to ensure that all tarping projects were completed without any accidents or injuries. Maintained a perfect safety record throughout tenure

Achieved a high level of client satisfaction by providing professional customer service, technical support, remote customer support, and directions including information regarding cycling tours, and sightseeing toursAssisted customers by answering questions regarding products, services, and repairs, and utilising communication skills to resolve any issues and ensure that customers were satisfiedImproved customer retention, increased revenue, and promoted add-on services, resulting in an increase in sales

Utilised product knowledge, effective sales strategies, complementary items recommendations, and enthusiastic customer engagement to improve customer experience and enhance overall satisfactionMaintained high customer satisfaction and retention rates through proactive complaint resolution, improving customer experience, and leveraging technical knowledge and problem-solving skillsEnsured efficient and timely handling of materials, minimised loss and damage, and maintained a high level of organisation in receiving, shipping, and merchandising products