Perform various office administrative/clerical duties. Data entry for historical archives. Write obituaries for the Dallas Morning News and the Williams Funeral Director’s website. Design and set up various themes on family obituaries for the website. Answer phones, complete different funeral director forms. Take incoming First Death calls from Dallas and other city medical examiners offices, hospitals, hospice agencies and law enforcement agencies. Assist funeral directors in additional duties i.e. setting up viewing rooms, opening funeral home for families, setting up flower arrangements, greeting families. Experienced in writing with Word/Publisher software for requested funeral forms. Familiar with State Government death certificate procedures, forms and the DFW National cemetery protocol and guidelines. Experienced with submitting obituaries to other newspapers in other towns and out of state locations. Familiar with the process of making funeral arrangements and coordination with other funeral homes within the United States and Mexico to assist the families in time of grief.

School Substitute Teacher and/or Office Adminstrative Assistant/Aide

. Review the State Free or Reduced School Lunch Program applications. Evaluate and process based on qualifications. Screen and call parents to determine if they are on some financial assistance programs such as SNAP, Foster Program, SSI, TANF.File, copy and mail out various letters for approval, denial or incomplete applications.Assist Walk-In Parents for issues or completing Food Lunch applications.Handling School Phone calls regarding various questions from Parents or School Lunch Managers

• Corporate litigation work for Registered Agent • Prepared, processed and transcribed legal documents• Set up and maintained files• Scanned and prepared documents• Notarized legal documents • Interacted with clients, customers, attorneys and court personnel• Appeared in Court to testify with Corporate Counsel, on behalf of CT as the Registered Agent• Responsible for management and maintenance of office equipments and supplies for printers, copiers: FedEx, Toshiba, Canon and Hewlett Packard• Other responsibilities – Oversea vendors and paper product suppliers for company break room• Additional duties – assist in mailroom, phone coverage for receptionist• Utilized a consultative approach when identifying customer needs; promote and set clear expectations regarding capability of the products and services.• Developed customer relationships throughout the country, via the phone• Provided quality consultative customer service to all accounts through project's entire lifecycle from start to finish. • Responsible for order, financial and customer record maintenance. • Managed and maintained projects and built relationships with existing clientele (in a non-sales capacity)• Worked in a consultative customer service format. Office experienced- Effective written and oral communication skills - Ability to work independently as well as in a team.

• Managed 150 Senior Citizens for the Dallas Nutrition Program in a Senior Center at Oaklawn UnitedMethodist Church and on Mockingbird Ave.- Salvation Army Headquarters• Certified as a Dallas Food Inspector and Red Cross Certified• Operated /networked within the Senior Center with Nutritionists and Presented Programs• Worked with North Texas Food Bank, Social Security, SSI programs, Pharmacy• Drug Program, Assisted in Visiting Nurse Association Program, Lighthouse for the Blind• Coordinated with Various Volunteer Programs for the Elderly to do i.e. La Volz De La Ancino, Shriner's Children's Hospital, Parkland Hospital• Made home visits to shut in elderly for Meal on Wheels Program • Made presentations to organizations i.e. The Lions Club to make aware of outreach servicesavailable for Senior Citizens.• As a Case Worker traveled to South Dallas rural area linking services to elderly in various needs• Worked with Sect. 8, HUD, Habitat for Humanity, Veteran's Administration