I currently manage 7 stores, including concessions within larger stores and a Belong gaming arena, travelling between them for visits, support, training, recruitment and retail cover where necessary. This now totals more than 30 staff members including managers and casual staff. I am also currently Employee Relations champion for my area, coordinating meetings and providing information, support, investigations and disciplinarys where necessary in all stores. I also provide Area Manager support… Show more I currently manage 7 stores, including concessions within larger stores and a Belong gaming arena, travelling between them for visits, support, training, recruitment and retail cover where necessary. This now totals more than 30 staff members including managers and casual staff. I am also currently Employee Relations champion for my area, coordinating meetings and providing information, support, investigations and disciplinarys where necessary in all stores. I also provide Area Manager support in his absence, dealing with operational issues and liasing with upper management and head office when needed. Show less

I was promoted to my current position of manager after completing the company's MTL2 training. My current role has made me understand the importance of delegation, and has made me more focussed on KPI delivery through staff development and changing practices in an existing store team. With the support of my district development manager I have overcome many pre-existing problems of stock loss, recruitment and storage issues. Over the Christmas period my store consistently delivered on… Show more I was promoted to my current position of manager after completing the company's MTL2 training. My current role has made me understand the importance of delegation, and has made me more focussed on KPI delivery through staff development and changing practices in an existing store team. With the support of my district development manager I have overcome many pre-existing problems of stock loss, recruitment and storage issues. Over the Christmas period my store consistently delivered on performance to sales budgets, and made great strides in our other KPI contributions. Show less

I started at Gamestation as a sales assistant, but within a few months was placed as TIC deputy manager, covering the busy Christmas period. The following year I was promoted to deputy manager, writing rotas, completing payroll, staff training, running the store in the managers absence and liasing with Head Office to resolve any problems in store. I also completed training courses on various areas of the business, including managing pre-owned sales and the impact this has on margins. I was… Show more I started at Gamestation as a sales assistant, but within a few months was placed as TIC deputy manager, covering the busy Christmas period. The following year I was promoted to deputy manager, writing rotas, completing payroll, staff training, running the store in the managers absence and liasing with Head Office to resolve any problems in store. I also completed training courses on various areas of the business, including managing pre-owned sales and the impact this has on margins. I was required to deal with customer issues, staff discipline and all areas of stock management and health and safety documentation. Show less

I worked in various locations as a sales assistant, during which time I also provided management cover in other stores. I was deputy manager in the High Holborn store, where we achieved 'Management Team of the Year' for hitting our sales targets. Because of this we were placed in a new concept store near Victoria Station (Cathedral Walk) The last store I worked in was the flagship Oxford St store. My duties across all stores included cash handling, customer service, following food health and… Show more I worked in various locations as a sales assistant, during which time I also provided management cover in other stores. I was deputy manager in the High Holborn store, where we achieved 'Management Team of the Year' for hitting our sales targets. Because of this we were placed in a new concept store near Victoria Station (Cathedral Walk) The last store I worked in was the flagship Oxford St store. My duties across all stores included cash handling, customer service, following food health and safety procedures, ordering, delivery, stock take and all aspects of in store stock management. Also in the manager's absence I completed rota's and payroll and general day to day running of the store. Upon handing in my notice I was offered the position of manager at the Cathedral Walk store, but declined to pursue a career with Gamestation. Show less