Dominique (Philipp) Essig

Dominique (Philipp) Essig Email and Phone Number

CXO, Chief Customer Officer, GM | GenAI, Disruptive Tech, Product Innovation | Capital One, Walmart, JetBlack, Bonobos, Travelocity @ Capital One
Dominique (Philipp) Essig's Location
New York City Metropolitan Area, United States, United States
About Dominique (Philipp) Essig

Visionary General Manager with over two decades of experience in eCommerce and customer-focused emerging technologies, including NLU and Generative AI. Renowned for creativity, passion, and strategic acumen, Dominique’s cross-functional expertise consistently translates into new product experiences that drive business growth. Her career spans from agile start-ups to large-scale global enterprises consistently thriving in fast-paced environments.Dominique currently serves as Managing Vice President of Consumer Bank Product at Capital One, where she leads the teams developing the bank's consumer and associate-facing products, focused on delivering effortless customer experiences. Previously she was General Manager in the New Propositions team at Walmart, where she is responsible for the business lifecycle for some of Walmart’s innovative customer experience services like Augmented reality and GenAi Shopping Assistant. She also served as Chief Product Officer for JetBlack, a members-only shopping service (later acquired and integrated into Walmart), and Chief Experience Officer for Bonobos, the men’s clothing line. Through these experiences, she has developed a deep familiarity with global product management, customer experience, and software development.Dominique also serves as a strategic advisor to VAAN, a digital agency. VAAN helps companies grow through Brand Conversion Design and e-commerce development, including migrating, designing, and building high-performing e-commerce experiences.

Dominique (Philipp) Essig's Current Company Details
Capital One

Capital One

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CXO, Chief Customer Officer, GM | GenAI, Disruptive Tech, Product Innovation | Capital One, Walmart, JetBlack, Bonobos, Travelocity
Dominique (Philipp) Essig Work Experience Details
  • Capital One
    Managing Vice President Product, Retail Bank
    Capital One Nov 2024 - Present
    Mclean, Va, Us
  • Vaan
    Strategic Advisor
    Vaan Jun 2021 - Present
    New York, Ny, Us
  • Walmart
    General Manager New Propositions
    Walmart Feb 2023 - Sep 2024
    Bentonville, Arkansas, Us
    Leading emerging consumer business initiatives, including the new GenAI Shopping Assistant, Conversation Commerce, Extended Reality, and Automated Replenishment. Accountable for end to end business, including vision, strategy, customer journeys, and long-term financial planning, with a strong focus on enhancing customer conversion, retention, and profitability.Walmart's Text to Shop named to Fast Company's Next Big Thing in Tech list (2023)
  • Walmart
    Vice President & General Manager Of Conversational Commerce
    Walmart Feb 2020 - Feb 2023
    Bentonville, Arkansas, Us
    General manager for Conversational Commerce at Walmart, a portfolio company within Store No8. Built NLU-based conversational experiences on Voice and Text. Conversational Commerce is reimagining how families shop and manage their households.
  • Store No. 8
    Vp & General Manager Conversational Commerce (Walmart’S Innovation Incubator)
    Store No. 8 Feb 2020 - Jan 2023
    Hoboken, Nj, Us
    Responsible for P&L, growth, and all functions for Walmart's Conversational Commerce product.
  • Jetblack
    Chief Product Officer (Acquired By Store 8 And Then Integrated Into Walmart)
    Jetblack Mar 2018 - Feb 2020
    Jetblack was the first portfolio company within Store Nº8, which focused on transforming the future of retail. A members-only shopping service that combines the convenience of e-commerce with the customized attention of a personal assistant, creating a new standard of shopping with the fastest, most delightful end-to-end consumer experience.
  • Nike Adventure Club (Previously Easykicks With Nike)
    Strategic Advisor
    Nike Adventure Club (Previously Easykicks With Nike) Nov 2018 - Dec 2019
    Strategic advisor for incubated startup within Nike, Inc. Supported team will all aspects of the new venture including Product Management, Design, subscription, and more.
  • Bonobos
    Chief Experience Officer
    Bonobos Apr 2016 - Mar 2018
    New York, Ny, Us
    Ensure every customer receives an innovative and positive shopping experience across multiple touch-points (online, mobile, retail, etc.). Responsible for overseeing everything from engineering to customer service while managing a team focused on building and growing the business. Oversaw product management, user experience design, engineering, data science, IT, analytics and insights, and customer service ninjas functions.
  • Bonobos
    Vice President, Product & Customer Experience
    Bonobos Nov 2015 - Apr 2016
    New York, Ny, Us
    Responsible for leading the Product Management/UX, Technology (Engineering, IT, and Data), Customer Service (our Ninjas), and E-commerce Operations teams.
  • Gilt Groupe
    Vice President Product Management, User Experience, & Design
    Gilt Groupe Jul 2013 - Nov 2015
    Boston, Massachusetts, Us
    Responsible for the product strategy, implementation, and marketing of Gilt’s customer experience. This includes designing and managing the Gilt Loyalty Program, email and mobile push communications, customer engagement through personalization and discovery, mobile experiences, and customer acquisition.
  • Travelocity
    Director Of Site Health And Enterprise Initiatives
    Travelocity Jun 2011 - Jun 2013
    Responsible for improving Travelocity North America site stability through Site quality, error reduction, and increasing conversion. Led Travelocity North America Enterprise Accessibility effort and a cross company special assignment which involved technical and business expertise which focused on product and technical performance of all of Travelocity's North American experiences
  • Travelocity
    Director Of Agent Development And Business Operations
    Travelocity Jul 2009 - Jul 2011
    Oversaw multiple sales and customer car teams that supported global call center operations for Travelocity's North America business. Responsibilities include Employee Development (new hire and agent recurrent training), Agent Quality, Interactive customer care (intrasite communications), Agent Effectiveness (soft skill training), and Product Management Support for the Customer Service organization. Supported both in-house and vendor facilities and supported Travelocity's in-house brands and white label partner brands.
  • Travelocity
    Director Of Product Management, Global Trips
    Travelocity Aug 2007 - Jul 2009
    Directed the development of global next-generation shopping initiative for North American, Asia Pacific, and European brands. Responsible for the global product management team, which defined product strategy, product definition, and requirements analysis.
  • Travelocity
    Director Of Product Management, Hotel And Dynamic Packaing
    Travelocity Aug 2006 - Jul 2007
    Managed a team responsible for the product strategy for the Travelocity TotalTrip (Dynamic Packaging), Hotel, and Activities product lines.
  • Travelocity
    Director Of Product Manager, Flights
    Travelocity Apr 2004 - Aug 2006
    Managed a team responsible for defining business requirements, integrating technology enhancements, financial analysis, and market research to analyze site performance and generate and implement future product concepts for the Air Line of Business.
  • Travelocity
    Senior Product Manager, Dynamic Packaging
    Travelocity Jul 2002 - Apr 2004
    Lead Product Manager to define and launch the packaging product for the Dynamic Packaging Line of Business.
  • Travelocity
    Flights Product Manager
    Travelocity Apr 2002 - Jul 2002
    Developed and managed Travelocity.com's Flights products in the marketplace, coordinating with development and industry teams.
  • Travelocity
    Assistant Product Manager
    Travelocity May 2001 - Apr 2002
    Oversaw the redesign of the Flights Search Results page, working with the Design Team to produce a Results page that was both fundamentally Clean and easy to Navigate.
  • Https://Www.Jobs.Com/
    Product Manager
    Https://Www.Jobs.Com/ May 2000 - Apr 2001
    Accountable for initiating, closing, and managing third party relationships that were implemented to promote and strengthen customer retention and increase company profitability.

Dominique (Philipp) Essig Skills

E Commerce Product Management Strategy Product Marketing Product Development Competitive Analysis Analytics Management Leadership User Experience Sales Strategic Partnerships Business Intelligence Customer Experience Web Analytics Team Management Business Strategy Training Software Development Enterprise Software Online Advertising Market Research Direct Marketing Cross Functional Team Leadership Start Ups Online Marketing Crm Online Travel Analysis Marketing Research Digital Strategy Pricing Team Building Portfolio Management Process Improvement Business Planning Consensus Building Team Leadership Sales Management Tenacious Work Ethic Tealeaf Pricing Strategy Mobile Devices Marketing Customer Acquisition Product Strategy

Dominique (Philipp) Essig Education Details

  • Duke University
    Duke University
    Policitical Science
  • The Leadership Consortium
    The Leadership Consortium

Frequently Asked Questions about Dominique (Philipp) Essig

What company does Dominique (Philipp) Essig work for?

Dominique (Philipp) Essig works for Capital One

What is Dominique (Philipp) Essig's role at the current company?

Dominique (Philipp) Essig's current role is CXO, Chief Customer Officer, GM | GenAI, Disruptive Tech, Product Innovation | Capital One, Walmart, JetBlack, Bonobos, Travelocity.

What is Dominique (Philipp) Essig's email address?

Dominique (Philipp) Essig's email address is do****@****ail.com

What is Dominique (Philipp) Essig's direct phone number?

Dominique (Philipp) Essig's direct phone number is +121462*****

What schools did Dominique (Philipp) Essig attend?

Dominique (Philipp) Essig attended Duke University, The Leadership Consortium.

What are some of Dominique (Philipp) Essig's interests?

Dominique (Philipp) Essig has interest in Internet Product Management, E Commerce, Product Development, Operations.

What skills is Dominique (Philipp) Essig known for?

Dominique (Philipp) Essig has skills like E Commerce, Product Management, Strategy, Product Marketing, Product Development, Competitive Analysis, Analytics, Management, Leadership, User Experience, Sales, Strategic Partnerships.

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