• Responsible for creating, distributing, and managing all digital and print advertising across a wide variety of platforms.

• Onboarded new clients by providing live, detailed training sessions with a consultative approach and acted as the personal technical liaison to those accounts for a period of time.• Provided direct phone support and utilized screen share technology to assist customers with efficient, on-the-spot resolutions to complex technical issues.• Set the company record for the highest volume of closed support tickets in a one year period.

Founded in 2009, The Hockey Writers is a premier destination for news on all NHL clubs. Updated often with news and features from over 150 writers. Over 3 million monthly readers now come to THW for their hockey fix.• All of the same tasks and responsibilities that were required at Last Word On Sports were managed and carried out for The Hockey Writers as well.Worked with writers and content producers to provide timely feedback on overseen work.• Incorporated a wide… Show more Founded in 2009, The Hockey Writers is a premier destination for news on all NHL clubs. Updated often with news and features from over 150 writers. Over 3 million monthly readers now come to THW for their hockey fix.• All of the same tasks and responsibilities that were required at Last Word On Sports were managed and carried out for The Hockey Writers as well.Worked with writers and content producers to provide timely feedback on overseen work.• Incorporated a wide array of various visual components such as charts, graphs, videos, and advanced analytical statistics into each and every piece. Show less

Last Word On Sports is a company that encompasses type media and radio. Its aim is to provide the sophisticated sports fan with critical commentary, analysis, and critique on a daily basis, while always looking to improve the value it gives to its dedicated readers.• Communicated effectively with various editors and writers within sports departments to plan and assign articles in a consistent, timely fashion. Cooperatively brainstormed and generated ideas for future stories on a regular… Show more Last Word On Sports is a company that encompasses type media and radio. Its aim is to provide the sophisticated sports fan with critical commentary, analysis, and critique on a daily basis, while always looking to improve the value it gives to its dedicated readers.• Communicated effectively with various editors and writers within sports departments to plan and assign articles in a consistent, timely fashion. Cooperatively brainstormed and generated ideas for future stories on a regular basis. Established strong relationships to gain support and successfully achieve desired results.• Produced a wide variety of content including columns, breaking news stories, analytical opinion pieces, season previews and recaps, and Stanley Cup Playoffs coverage. Covered the NHL’s Washington Capitals.• Copy edited and published articles produced by other writers within the department. Proficient knowledge with WordPress as well as additional editing and publishing techniques such as metadata, SEO (Search Engine Optimization), and SNAP (Social Networks Auto Poster).• Produced, edited, published, and co-hosted a weekly hockey podcast and radio show called Tape to Tape that provided fans with analysis, insight, and debate surrounding the biggest topics throughout the NHL. Show less

The Chronicle is a student-run newspaper associated with North Central College that features print issues as well as a multi-platform online website (http://ncclinked.com).• Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new students. Established strong relationships to gain support and effectively achieve results.• Produced a vast array of content including sports team previews and recaps, student- athlete profiles, and… Show more The Chronicle is a student-run newspaper associated with North Central College that features print issues as well as a multi-platform online website (http://ncclinked.com).• Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new students. Established strong relationships to gain support and effectively achieve results.• Produced a vast array of content including sports team previews and recaps, student- athlete profiles, and analysis pieces.• Created multimedia videos and audio clips as well as assisted with proofreading, editing, and layout creation and organization. Show less

• Managed and organized client data for a wide variety of corporate business groups and handled new, incoming clientele packages for specific insurance coverages.• Proactively compiled market research and regularly sought out additional lead opportunities to expand sales territory.