Dom Waghorn

Dom Waghorn Email and Phone Number

Global Customer Experience Transformation Specialist @ bp
london, england, united kingdom
Dom Waghorn's Location
London, England, United Kingdom, United Kingdom
Dom Waghorn's Contact Details

Dom Waghorn work email

Dom Waghorn personal email

About Dom Waghorn

Dom Waghorn is a Global Customer Experience Transformation Specialist at bp. He possess expertise in digital strategy, user experience, information architecture, digital marketing, content strategy and 20 more skills. Colleagues describe him as "Dom was the reason I took the job at SYZYGY. He’s very easy to strategically and personally get on with. He’s the most generous/ empathetic line manager I’ve had in terms of his time to discuss projects from a variety of different viewpoints - face to face and in COVID-19 conference call lockdown times. I really enjoyed my time working with him on new business, client and agency propositions. I leant a lot to take forward into the future."

Dom Waghorn's Current Company Details
bp

Bp

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Global Customer Experience Transformation Specialist
london, england, united kingdom
Website:
bp.com
Employees:
79805
Dom Waghorn Work Experience Details
  • Bp
    Global Customer Experience Transformation Specialist
    Bp Oct 2021 - Present
    London, England, United Kingdom
    Global CX Lead, helping to change a company and industry going through its own substantial change.Work across all regions, markets and brands within bp to reorganise teams and planning cycles around customer needs and opportunities. A lot of the focus is on:- Getting the 'fundamentals' in place - journey management, VOC/insight, design thinking methods, measurementDeveloping POCs and pilots that can scale across all kinds of different customer segments, business units and cultures- Proving out value and connecting CX to business benefits and prioritisation models- Bringing cross-discipline teams together in service of customers- Training and mentoring senior leaders and other 'customer' colleagues in all aspects of CX
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Dom Waghorn Skills

Digital Strategy User Experience Information Architecture Digital Marketing Content Strategy Online Advertising Social Media Seo Copywriting Customer Experience User Centered Design Customer Insight Usability Testing E Commerce Usability Integrated Marketing User Interface Design Experience Design Digital Media Strategy Online Marketing Mobile Marketing Social Media Marketing Interactive Marketing Search Engine Optimization

Frequently Asked Questions about Dom Waghorn

What company does Dom Waghorn work for?

Dom Waghorn works for Bp

What is Dom Waghorn's role at the current company?

Dom Waghorn's current role is Global Customer Experience Transformation Specialist.

What is Dom Waghorn's email address?

Dom Waghorn's email address is do****@****ail.com

What skills is Dom Waghorn known for?

Dom Waghorn has skills like Digital Strategy, User Experience, Information Architecture, Digital Marketing, Content Strategy, Online Advertising, Social Media, Seo, Copywriting, Customer Experience, User Centered Design, Customer Insight.

Who are Dom Waghorn's colleagues?

Dom Waghorn's colleagues are Hanifa Mammadov, Nibir Paul, Neha K., Ghazala Asif, A T, Vincent Wilson Wilson, Pradyumna Mysoor.

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