Don Barr Email and Phone Number
Don Barr work email
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Don Barr personal email
Don Barr is a Sr. Manager, Data and AI Hypercare at IBM Canada Software Lab - Toronto. He possess expertise in unix, linux, aix, windows, db2 and 15 more skills. Colleagues describe him as "Don and I worked closely on critical client reported issues related to FileNet products. He was a pleasure to work with, and someone that was constantly focused on the needs of our clients; a great active listener."
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Sr. Manager, Data And Ai HypercareIbm Canada Software Lab - TorontoOttawa, On, Ca -
Sr. Manager, Data And Ai HypercareIbm Canada Software Lab - Toronto Jan 2022 - PresentOttawa, Ontario, Canada -
Technical Team Leader - Escalations ManagementIbm Canada Software Lab - Toronto Apr 2014 - Dec 2021Ottawa, Canada AreaIBM Data and AI, Center of Excellence, SWAT Escalation Management
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Resolution Team Leader (Rtl)Ibm Canada Software Lab - Toronto Nov 2006 - Mar 2014Ottawa, Ontario, CanadaWork for IBM's Customer Satisfaction Project Office (CSPO) for Information Management (IM). Involves working directly with, and being an advocate for, IBM customers; facilitating timely and successful outcomes to complaints and critical situations which may be opened by customers or by IBMers on behalf of customers. Responsible for coordinating IBM's overall response to these situations; interacting with technical support, account teams, sales teams, developers, managers and executives.
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Senior Advisory Software EngineerIbm Canada Software Lab - Toronto Jul 1998 - Nov 2006Ottawa, Ontario, CanadaWork for DB2 Regional Advanced Support Team performing advanced problem determination and resolution for IBM customers of DB2 Relational Database for Linux, UNIX and Windows (LUW) and related products. Involves working directly with customers on site or remotely to determine the root cause of specific problems/issues and driving them to resolution; some techniques involve problem recreation; diagnostic log, core file and trap file analysis, C/C++ source debugging, line of code and defect/APAR(bug) identification. Team with other support teams and development to provide software fixes for those issues identified as product defects. Work with Customer to find alternate solutions for those problems determined to be no product related defects. Provide leadership role within the support organization and assist in knowledge and skills transfer between individuals and teams.
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Advanced Support EngineerInformix Software Inc. Dec 1987 - Jul 1998Toronto, Ontario, Canada
Don Barr Skills
Frequently Asked Questions about Don Barr
What company does Don Barr work for?
Don Barr works for Ibm Canada Software Lab - Toronto
What is Don Barr's role at the current company?
Don Barr's current role is Sr. Manager, Data and AI Hypercare.
What is Don Barr's email address?
Don Barr's email address is do****@****ibm.com
What skills is Don Barr known for?
Don Barr has skills like Unix, Linux, Aix, Windows, Db2, Technical Support, Databases, Shell Scripting, Sql, Management, Solution Architecture, Ibm Aix.
Who are Don Barr's colleagues?
Don Barr's colleagues are John Stein, Samuel Forrest, Adrien Biguet, Isha Aneja, Ricardo Herrera-Santos, Kk Nambi, Liam Sheehan-Dean.
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