Managed a team of 7 underwriters in the policy services department. Insured that all non-standard auto policies are underwritten within established SLA timeframes. Led the claims underwriting alerts team and handle all escalations.

Testing manager for Compliance and Underwriting technology projects.• Oversaw 65 direct reports in the USA, UK, India.• Managed all testing deliverables and ensured that we maintained our availability goal of 99.8% in production.• Coordinated $3M consulting contract with resources in the USA, India.Delivery Lead for Auto products for Product Operations.• Had oversight of Project Managers and a $5M portfolio of projects for all Auto lines of business. • Was instrumental in introducing the Ride for Hire endorsement across the USA. Ride for Hire was critical for Allstate in order to provide coverage for Ride Share drivers.Guided Consumer Household (COHO) run the business projects.• Had oversight of COHO Project Managers and Run the business projects for the following lines of business: Motorcycle, Manufactured Home, Renters, Condo, PUP, Boats.• Delivered on all assigned projects; with a $7M portfolio.Coordinated SPOF (Single Point of Failure) activities for the IT organization.• Directed the federal lifecycle management activities for the IT Organization.Directed Integrated Payment Systems (IPS).• IPS applications bring in over $30M a day to the company.• Monitored 24 staff across 3 shores: US, UK, India.• Supported the following applications: Credit/Debit card, Electronic Check, Re-occurring credit card, Easy pay, E-bill enrollment.• Managed a release calendar and deployed large and small scale projects into production. This included deploying the E-bill function project (over 2000 hours of effort) to the field for agencies and the Call Integration Center. Led a team of 10 .NET, Websphere, Oracle web application developers.• Oversaw maintenance for implemented applications and small discretionary projects. • Supported over 30 web based applications.