I am a confident and dynamic individual that strives for excellence in all my endeavours. My forte is business administration and customer service skills empowered by strong organizational and communication abilities. Dedication and hard work are synonymous with my personality and I add unique charisma to the workplace. Outstanding customer care, supervisory, management and business analyst skills have afforded me success at employers like Vodacom, Telkom, Smith’s Medical, MTN, Covidien, First National Bank and others. I excel at all functions through continuous learning and development by reading, training, studying and practical experience. My perseverance and strong will can be seen during my 2 years of temporary work in pursuit of permanent work. I now have an advantage of over 20 years of working experience in service excellence working in a variety of sectors retaining a number of accolades. My achievements and references illustrate that I am innovative and strategic. I have remarkable problem-solving capabilities and work easily independently and in a team. I am self-managed and proactive and in my approach to deliverables. Always challenging myself to experience new things I am able to reinvent myself whilst remaining grounded in my values of good morals, honesty, reliability and integrity. I am fun and energetic yet professional at all times. As a self-motivated person I inspire myself and colleagues to reach maximum potential and achieve results. I am highly intuitive and observant, able to withstand pressure through forward planning and good conflict management. My impeccable interpersonal skills, language tools and diverse experience trained me to interact well with a variety of cultures. My strong persuasion and good interpersonal skills build meaningful relationships and networks. Continually demanding the best of myself I bring my exceptional work ethic to any employer.