Don Comeaux Email & Phone Number

Carson City, NV, US

Toronto, Ontario, Canada

• Create and manage comprehensive test cases for web and mobile applications across multiple platforms, devices, and browsers, ensuring functionality, compatibility, and quality across diverse user environments.
• Participate in weekly progress meetings to provide updates on testing status and collaborate with team members on project development and insights.
• Design and maintain decomposition tables for web and mobile applications, effectively breaking down complex functionalities and workflows into manageable components, supporting comprehensive test case development and.
• Collaborated in setting up JIRA accounts for new users and supported organization-wide project management by creating multiple projects, integrating GitHub repositories for automated ticket generation, and streamlining.

Kalamazoo, Michigan, United States

• Perform comprehensive testing strategies including Exploratory, Smoke, Regression, and Functional testing to validate new and existing features, ensuring no disruptions in app functionality and alignment with.
• Execute cross-platform testing on iOS, Android, Windows, and Mac to validate consistent functionality, performance, and user experience across diverse environments.
• Manage defect tracking and reporting by documenting issues and monitoring progress in Jira and Google Sheets, enhancing visibility and accelerating resolution timelines for the development team.
• Utilize Developer Tools for UI verification and troubleshooting by inspecting UI elements, validating CSS properties, and ensuring alignment with design specifications. Identify layout, style, and responsiveness.
• Facilitate daily communication with the development team to discuss issues, testing progress, and feature updates, ensuring alignment and swift resolution of critical items.

San Francisco, California, United States

• Reduce production bugs through comprehensive web and mobile testing on macOS, Windows, iOS, and Android platforms.
• Utilize Charles Proxy to diagnose network-level bugs and capture network logs.
• Create detailed QA test documentation for multiple app features.
• Employ Jira for efficient bug tracking and reporting.
• Conduct exploratory, smoke, and regression testing on functional and UI aspects.
• Assist in creating test plans for new features and retrieved HTTP response codes using developer tools.

Dubai, United Arab Emirates

• Ensured cross-platform consistency through rigorous testing on various devices, browsers, and OS.
• Collected log files for iOS and Android using Android Studio and Xcode.
• Validated website functionality with Chrome DevTools.
• Managed and executed test cases using TestRail.
• Generated bug reports and monitored debugging process in Jira.

• Purchasing, receiving, and data entry for all bicycle department inventory company wide
• Customer support for program and application setup with Shimano and Bosch E-bike systems
• Customer support for Wintersteiger rental reservation systems
• Writing SOP for training of service employees using Wintersteiger service and rental systems
• Organized and facilitated all e-commerce orders increasing efficiency by 20% my first year

Truckee, CA

• Hire and develop staff with 70% resort retention seasonally
• Creating rental operations SOP as a technical writer
• Reimagine the flow, design and function of each location on a seasonal basis for greatest productivity
• Managed time and labor, submitting adhoc and HR information for 20+ employees
• Oversaw the CX reviews for Demo/Rental locations using NPS and CSAT to help improve customer experience.