Senior Lan Administrator
CurrentRecord IT issues and requests. Evaluate, categorize, and prioritize information. Troubleshoot and resolve or refer for further evaluation. Communicate ticket status. Maintain documentation and procedures. Provide expert level support and customer service. Support data and security systems including backup and disaster recovery. Maintain, design and revise the LAN coordinating changes. Purchase, maintain and design hardware and software solutions in accordance with standards. Administer and develop servers and server configuration standards. Maintain secure, updated systems. Use scripting to support work. Maintain and improve IT knowledge level troubleshooting skills to maximize efficiency. Configure and deploy computers, servers and software using Microsoft System Center Configuration Manager. Manage projects. Train and supervise. Administer Active Directory and Group Policy. Administer databases. Manage service queue of advanced issues, determine response and resolve quickly.