Don Cummer Email & Phone Number

Toronto, On, Ca

Provides services and advice to Colliers customer in Supply Chain systems evaluation, customer facing catalog, Job aids and inventory checklists and Policy Developmetn

Toronto, Ontario, Canada

Provide supply chain lead services in support of a project to implement INFOR Cloud Technology in Unity Health's Supply Chain, Includes development of change management strategy and implementation including communications, training and support. Includes the implementation of electronic requisition capability in Research and Capital .

2 Queen Street East

Provided supply chain lead project services in support of a project to implement INFOR Contract Management in Unity Health. Includes functionality requirement definition, role definition, data loading, testing and support. Also provided supply chain lead project services in support of a project to integrate St. Joseph's Health Centre onto the St. Michael's Hospital Infor (Lawson) Platform. Including change management, eReq Rollout, training and communications as well as advising on business setup decisions and scope.

Edmonton, Alberta, Canada

Provided supply chain consulting services in support of a project for a client. Scope included assessment of current state, proposal for future state and business case preparation. Work was performed 100% electronically owing to COVID and travel.

2 Queen Street East, Toronto

Provided supply chain lead project services in support of a project to integrate Providence Health Care onto the St. Michael's Hospital Infor (Lawson) Platform. Including change management, eReq Rollout, training and communications as well as advising on business setup decisions and scope.

One Dundas Street West, Toronto

Provided Customer Relationship Management Services to Plexxus working with Sinai Health System and Women's College Hospital. Worked to re-position the relationship to a more positive place by building trust and moving forward on some strategic, mutual goals.

Toronto, Canada Area

Executive leadership to a team providing purchasing, in-hospital logistics and distribution services to the Plexxus member hospitals. Total staff of 200+. Member of Senior Management Team.> Initiated Hospital Supply Room leading practices compendium to ensure inventory optimization and customer friendliness> Developed and implemented a Purchasing Scorecard to track progress on key quality indicators measuring drive towards mechanized perfect orders

Toronto, Canada Area

Customer Relationship Management for Plexxus 11 member Hospitals. Includes Contract Management, Business Development and Issue Management. Member of Senior Management Team.> Grew Plexxus business through expansion of sourcing services into previously out of scope spend categories driving over $3.5M in incremental annual revenue> Implemented Executive Steering Committee Meetings with Plexxus Member hospitals providing a forum to exchange and document strategic plans & mutual goals> Developed and Implemented a Customer Survey Strategy to gauge customer satisfaction including annual and sourcing project surveys> Managed Hospital relationship through development and implementation of SAP solution including providing customer feedback and issue resolution in many areas including master chart of accounts, electronic requisitioning and approval workflow> Established and implemented a Customer Issues Tracking System to ensure resolution of issues identified at executive level through to resolution > issues declined by over 90%> Developed and implemented Customer Metrics program in conjunction with measurements for quality and cycle time in key business areas of Sourcing, Purchasing and Materials Management > Developed and led a project to leverage efficiencies of SAP Implementation through growth in Electronic Requisitioning and expansion of EDI program. Project achieved savings of +$100k, increased enabled vendors by 400% and new transactions e.g. Advanced Shipment Notifications resulting in Plexxus being named GHX Provider of Year in 2015> Led Data Governance and Management Team to achieve significant advancements through development of Data Quality Metrics, implementation of a workflow tool and efficiencies resulting in annualized savings of +$200K annually. Also developed and implemented a Vendor and Material deactivation policy.

Bay Street, Toronto

Led team through RFP process leading to Discovery and Pre-Design Phases including staffing, supplier contract management, project management, scope definition & process design. Led Integrated Technology Solution Project based on SAP technology for Supply Chain and Finance. 1. ITS Discovery Phase - developed contract, work plan, staffing, arranged office location, arranged for Hospital Participation, developed committee structure, > Deliverables included Budget Estimates, Process Maps, Interface Strategy, Conversion Strategy, Rollout Strategy, High Level Architecture, Key Solution Gaps and Change Management 2. ITS Pre-Design Phase> Detailed Process Design, ITS Governance Strategy, Internal Budget Requirements, Change Impact Matrix for Change Management> Scope Review e.g. electronic enablement, scanning, workflow, dashboard etc.> Development and execution of the SAP Licensing and Maintenance Agreement

Dundas Street West, Toronto

Responsible for the management of Purchasing Services to University Health Network, Mount Sinai and Sunnybrook and Women’s College Hospitals encompassing over 50K Purchase Orders for over $300M annually. Total staff of 40 with 5 direct reports.> Initiated eSupply Chain Project through the Ministry of Finance OntarioBuys initiative, which developed and implemented Electronic Requisitioning, Purchase Orders and Invoicing, Contract Management using state-of-the-art web-based systems to reduce order cycle times, increase customer service and enable strategic sourcing.> Established Balanced Scorecard KPIs which measured key financial, process, customer and employee metrics while standardizing Hospital buying measurement practices on savings & volumes.> Participated in a Ministry of Finance project to develop and standardize on leading practice performance metrics for the Ontario Hospital sector.> Increase buyer productivity by 20% while reducing overall Purchasing buyer headcount and introducing innovative resource strategies such as Career Edge interns.> Team member of group that sourced replacement ERP system with functionality that included Finance (inculding Accounts Receivable), Supply Chain and Human Resources/Payroll. RFP build, evaluation through to selection

Canniff Street, Toronto

Responsible for the development and implementation of business eTransformation projects for Bell’s Enterprise Solutions resale business unit (annual revenues $750M) driving $15M per year in revenue/cost reduction benefits. Total staff of 22 with eight direct reports.> Led Quebec/Ontario project teams in the implementation of SAP Sales and Distribution module encompassing sales orders, materiel procurement, service/installation order and customer billing and in the implementation of integrated, web-based quotation and configuration tools.> Related to above, identified and resolved many business policy issues such as pricing, discounting, quote and order cycle times, deposits, progressive billing and payment terms.> Directed database cleanup project to assure data conversion and billing detail accuracy.> Resolved application hosting issues to minimize impacts on project delivery and quality.> Led Enterprise division team on the corporate implementation of SAP HR Module. This included Change Management within the division, assistance with data accumulation and conversion and post implementation support.

Bay Street, Toronto

Responsible for the Purchase Order Management, Materiel Requirements Planning and Supplier Quality Management for over 100K products totaling over $2.1B in annual spend. Total staff of 71 with eight direct reports situated in Ontario and Quebec. Dramatically improved inventory performance, reducing capital requirements by $60M (50%), increasing line order fill rates to 95% and reducing average daily backorders by 25%. Rolled out a Supplier Performance Management Program resulting in improved delivery performance (30%), reduced stock-outs and reduced PO lead-times. Implemented the integration of 47 PO management personnel responsible for processing over 46K POs worth $1.5B annually from other subsidiaries, saving $500K annually.

Bay Street, Toronto

Responsible for the sourcing, contracting and inventory planning of over $700M (annual) of product and services, encompassing consumer terminals, business communication systems, outside plant and repair services. Total staff of 30 with five direct reports situated in Ontario and Quebec. Initiated Strategic Sourcing to radically reshape purchasing strategy and reallocate resources to high $ value, high risk business areas with the greatest potential payback. Dramatically increased margins by slashing costs by $30M annually across a broad array of products. Spearheaded rollout of eCommerce with internal clients and Suppliers to radically improve order cycle times, data accuracy and the tracking of material through the supply chain. Introduced VMI (Vendor Managed Inventory) with key suppliers, revolutionizing supply chain planning, decreasing working capital requirements and improving customer service.

Honours Ba, Economics

Activities and Societies: Participated in Quebec/Ontario exchange program, working for Minister des Affaires Sociales in Ste. Foy Quebec.

Education record