Donald Dally Email & Phone Number

Carrollton, Texas, Us

Mcclean, Virginia, Us

Knoxville, Tn, Us

PerfectServe is a secure messaging platform for Health Care which streamlines care team coordination and reduces delays in care. Provided executive leadership during a period of growth from $500K to $38M ARR. Delivered 20% - 25% YOY growth for 17 consecutive years by researching and anticipating market disruptions. ● Invented PerfectServe's proprietary data-driven, Dynamic Intelligent Routing® platform that formed the primary competitive differentiator of what has become a $40M company.● Transformed technical organization numerous times – in both technical and organizational ways. Transitioned development organization from a small single-team to multiple teams using Agile Scrum. Evolved platform architecture from a service-oriented architecture to a microservice-based approach. Increased release frequency from every 4-6 weeks to nearly daily.● Anticipated market changes at three critical points in the company's history and reinvented the platform to meet those market needs, making it possible to achieve 20-25% growth every year over 17 years. These evolutions included moving the platform from voice-only to voice and data, incorporating mobility (iOS and Android apps), and patient-centered care team rules processing. ● Secured funding by educating investors on platform functionality, positioning, and potential for profitability.● Led technical due diligence through numerous rounds of venture capital, venture debt and an acquisition by a private equity firm. ● Managed large, complex change initiatives, including a total transformation of the development organization. ● Used Agile Scrum to improve and accelerate the product development life cycle ● Replaced service-oriented architecture with a microservice-based approach. ● Created architectures that scaled from under 1,000 users to over 500,000 users while consistently exceeding 99.99% uptime.

● Originally came to Premiere Technologies through an acquisition of previous employer (Voice-Tel) and continued to evolve in escalating and challenging leadership roles within the organization.● Responsible for company-wide systems development including customer service interfaces, billing/accounts receivable systems, and service provisioning systems. This responsibility included leading four development teams consisting of 30 Java, Progress, Oracle, Visual Basic and C-Unix developers and management of the departmental budget ($5MM run rate).

Executive Vice President (1996-1997, Memphis, TN)Operations Manager (1992-1996, Memphis, TN)Sales Engineer (1990-1992)

Bachelor Of Science (Bs), Computer Science

Education record