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Don Evans Email & Phone Number
Senior Service Desk Analyst
at
Allied Digital
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Service Desk Analyst
Location
Houston, Texas, United States
Company size
Who is Don Evans? Overview
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Quick answer
Don Evans is listed as Senior Service Desk Analyst at Allied Digital, a with 20 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Don Evans.
Don Evans previously worked as Information Technology Specialist at The Earth Center Of Maanu, Inc. and Help Desk Engineer III at Allied Digital. Don Evans holds Bachelor'S Degree, Information Technology, 2.8 from University Of Phoenix.
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Email format at Allied Digital
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Allied Digital
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Profile bio
About Don Evans
Don Evans is a Senior Service Desk Analyst at Allied Digital.
Current workplace
Don Evans's current company
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Allied Digital
3 roles
Don Evans work experience
A career timeline built from the work history available for this profile.
Information Technology Specialist
Current
Dec 2015 - Present
Help Desk Engineer Iii
- Managed and resolved a high volume of Tier I and Tier II tickets, achieving a 97% SLA compliance rate and improving first-level resolution rates by 10%.- Reduced ticket backlog by 58% in two months by streamlining ticket triage and prioritization processes, ensuring faster response times and improved customer satisfaction.- Developed a Wiki Quick Search tool using HTML, CSS, and Bootstrap, which improved resolution speed by 20% and supported quicker knowledge-sharing among team members.- Supported the integration of Microsoft 365 applications and guided users on essential functions, improving end-user productivity and reducing repeat tickets.Technical Skills: Windows OS, ConnectWise, Active Directory, Microsoft 365, network diagnostics, ticketing systems
Mar 2015 - Dec 2021
Team & coworkers
Colleagues at Allied Digital
Other employees you can reach at theearthcenter.com. View company contacts for 20 employees →
KL
Kem Leadership
Colleague at Allied DigitalBrooklyn, New York, United States
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VG
Velia Gonzales
Colleague at Allied DigitalGreater Houston, United States
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DZ
Djedka Zeshera
Colleague at Allied DigitalLos Angeles, California, United States
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FS
Fabian Salaam
Colleague at Allied DigitalGreater Chicago Area, United States
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NF
Nideknil Fake Master
Colleague at Allied DigitalIndia
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UD
Urop Decaar
Colleague at Allied DigitalWest Midlands, England, United Kingdom
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MZ
Meqmeqka Zeshera
Colleague at Allied DigitalWest Midlands, England, United Kingdom
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ML
Mark Lamovec
Colleague at Allied DigitalGreater Chicago Area, United States
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HS
Hamiba Shemzura
Colleague at Allied DigitalBrooklyn, New York, United States
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SP
Snack Pack
Colleague at Allied DigitalLynchburg, Virginia, United States
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Kem Leadership
Colleague at Allied DigitalBrooklyn, New York, United States
View →
VG
Velia Gonzales
Colleague at Allied DigitalGreater Houston, United States
View →
DZ
Djedka Zeshera
Colleague at Allied DigitalLos Angeles, California, United States
View →
FS
Fabian Salaam
Colleague at Allied DigitalGreater Chicago Area, United States
View →
NF
Nideknil Fake Master
Colleague at Allied DigitalIndia
View →
UD
Urop Decaar
Colleague at Allied DigitalWest Midlands, England, United Kingdom
View →
MZ
Meqmeqka Zeshera
Colleague at Allied DigitalWest Midlands, England, United Kingdom
View →
ML
Mark Lamovec
Colleague at Allied DigitalGreater Chicago Area, United States
View →
HS
Hamiba Shemzura
Colleague at Allied DigitalBrooklyn, New York, United States
View →
SP
Snack Pack
Colleague at Allied DigitalLynchburg, Virginia, United States
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1 education record
Don Evans education
FAQ
Frequently asked questions about Don Evans
Quick answers generated from the profile data available on this page.
What company does Don Evans work for?
Don Evans works for Allied Digital.
What is Don Evans's role at Allied Digital?
Don Evans is listed as Senior Service Desk Analyst at Allied Digital.
Where is Don Evans based?
Don Evans is based in Houston, Texas, United States while working with Allied Digital.
What companies has Don Evans worked for?
Don Evans has worked for Allied Digital and The Earth Center Of Maanu, Inc..
Who are Don Evans's colleagues at Allied Digital?
Don Evans's colleagues at Allied Digital include Kem Leadership, Velia Gonzales, Djedka Zeshera, Fabian Salaam, and Nideknil Fake Master.
How can I contact Don Evans?
You can use AeroLeads to view verified contact signals for Don Evans at Allied Digital, including work email, phone, and LinkedIn data when available.
What schools did Don Evans attend?
Don Evans holds Bachelor'S Degree, Information Technology, 2.8 from University Of Phoenix.
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