Don Hallgren Email & Phone Number

Hopkins, Mn, Us

Offices Throughout United States

Develops materials, assessments, presents and facilitates Training for various Utility user roles.Lead/Manages QA effort thru Factory AcceptanceTest, Site Acceptance and Users Acceptance Test

Alamo, Ca

Projects:Eversource (August 2017 – Present) Don tested the OMS to Click Mobile integration in their implementation of Mobile Workforce Management (MWM). Don testing includes the MWM to Outage Management System (OMS) integration, Timesheet integration to WorkForce and Regression Testing of the existing systems

Redmond, Wa

Projects:• July 2020 -- 2022, Eversource Energy, Present and Develop Training Material for Maximo Asset Management, Oracle's Outage Management System, Oracle Utility Analytics, Operations Mobile Application for Damagement Assessment• August 2017 -- 2020, Eversource Energy, Manage, Design & Create Testing for Mobile Applications for Mobile Workforce Management, Outage Management System, Mobile Gas Management System, and Electric Work and Asset Management.• April 2016 -- 2017, Eversource Energy, Manage, Design & Create Substation One line displays.• April 2013 -- 2016, Eversource Energy (formerly Northeast Utilities): Assisted through SOW process for the Oracle OMS Upgrade from 1.7 to 1.11, create test cases, organize test coverage for FAT, SIT, and UAT.• October 2013 – July 2014, Baltimore Gas & Electric, Baltimore MarylandWorking as a Test Lead/Tester for OMS upgrade project (Oracle OMS) and interfaces (Ventyx and SCADA)• April 2013 – October 2013, United Illuminating, Orange ConnecticutOutage System (Oracle OMS) Model Build Administrator: run Daily Model Build Diagnose and Resolve Model Build issues. Update/Create Substation Maps using Graphic Model Designer (GMD), Tested Ventyx Outage Map Integration with OMS, Customer Communication Integration, Landis Gyr AMI Integration. Tested the SCADA switch vendor change, 24X7 Support for OMS Dispatchers• June 2012 – March 2013, Long Island Power Authority (LIPA), Long Island, New YorkWorked as a Test Lead/Tester for LIPA’s project to replace an in-house legacy OMS system with an Efacec ACS OMS/DMS system.

-Install, Troubleshoot BMC Software: Atruim Discovery and Dependency Mapping (ADDM)- Conduct traraing workshops at client site to expedite installation- Write customized modeling scripts for site specific application

Manage the QA team of 9 for Comprehensive test converage for our flagship software product -- LH1 OnDemand.

Quality Assurance for the trading of electical commodities

Manage the testing effort for the Outage Management System upgrade

Managed the QA effort, process, and infrustructure for business related software

Developed, and executed test cases for a bi-directional Automatic Meter Reading System, Created processes for test regression, acceptance, and problem triageDesigned a generic test plan template for field test, software, and completed the template for system test.

Successfully met challenge of launching a fully operational customer service department in a 9 month period for a rapidly growing company for an outage management system in the electrical utilities market.

Bs, Computer Science, Electronic Engineering

Activities and Societies: IEEE, Engineering Club

Aa, Science

Activities and Societies: Minor: Mathematics, Certificate of Science