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Don Hess Email & Phone Number

Managing Director, Daily Investment Operations at Clearstead
Location: Cleveland, Ohio, United States 10 work roles 3 schools
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Current company
Role
Managing Director, Daily Investment Operations
Location
Cleveland, Ohio, United States

Who is Don Hess? Overview

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Don Hess is listed as Managing Director, Daily Investment Operations at Clearstead, based in Cleveland, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Don Hess.

Don Hess previously worked as Senior Vice President, Director of Operations at Boyd Watterson Asset Management and Director, Investment Client Reporting at Pnc. Don Hess holds Executive Mba from Baldwin Wallace University.

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Email format at Clearstead

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Clearstead

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Profile bio

About Don Hess

A dynamic and performance-driven executive with comprehensive expertise in investment client reporting, Global Investment Performance Standards (GIPS), securities trading and processing, risk management, forecasting, vendor contract negotiation, RFI/RFP oversight, and new technology implementation. Demonstrated success leading projects and utilizing project management tools and processes from project initiation through system implementation. A leader with proven solutions-oriented experience leading teams and delivering new products and services. Spearheads continuous improvement through reengineering and process improvement to drive quality, efficiency, and risk management.

Current workplace

Don Hess's current company

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Clearstead
Clearstead
Managing Director, Daily Investment Operations
Cleveland, OH, US
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10 roles · 31 years

Don Hess work experience

A career timeline built from the work history available for this profile.

Managing Director, Daily Investment Operations

Cleveland, Oh, Us

Managing Director, Daily Investment Operations

Current

Cleveland, Ohio, United States

Oversee the day-to-day Operations activities including portfolio administration, account setup, performance and account reconciliation, standardized reporting, and optimizing procedures driving operational excellence.

Sep 2024 - Present

Senior Vice President, Director Of Operations

Cleveland, Ohio, United States

Manages shareholder services and real estate fund operations ensuring daily back office operations run efficiently, processes and procedures are followed (both internally and by external partners) while providing exemplary client service.

Mar 2021 - Sep 2024

Director, Investment Client Reporting

Pnc

Cleveland/Akron, Ohio Area

Directed investment client reporting and support across Asset Management Group (AMG) personal wealth, family office, and institutional (OCIO) clients. Key areas of responsibility included managing team of investment professionals supporting investment client reporting, setting strategic direction, budgeting and vendor management of investment performance systems, investment performance support and research to investment advisors, delivery of GIPS verified composites and ongoing support model, performance vendor product enhancements, vendor searches, new vendor implementations, and contract negotiations.

2013 - 2020 ~7 yrs

Investment Systems Director

Pnc

Cleveland, Ohio, United States

Spearheaded initiative to create a more robust and standardized oversight reporting which included: enhancement of existing oversight reports, working closely with Investment Strategy & Services (IS&S) CIO and leadership team, partnering with technology teams to identify data sources, build-out interfaces and the implementation of a reporting tool for month-over-month reporting.

2010 - 2013 ~3 yrs

Investment Systems Director

Cleveland, Ohio, United States

Managed team of investment professionals providing performance measurement services, mid-office user support of portfolio management and performance system, and equity and fixed income trading desks for Private Client Group (PCG). Led implementation of new performance system, portfolio management, and equity and fixed income securities trading system. Worked closely with Equity Derivatives Team to deliver custom structured notes and increase the use of equity options to reduce portfolio risk, income generation, and diversification. Collaborated with CIO and leadership to build out standard diversification models and delivery tools.

2003 - 2010 ~7 yrs

Section Manager, Advent Project Coordinator

Cleveland, Ohio, United States

Served as integral part in selection, design, testing, and implementation of Advent Portfolio Management System providing automated trading, order management, trade compliance, and client reporting for institutional asset management division. Designed, tested, and implemented new system interfaces between accounting and Advent Portfolio Management system. Participated in all project planning sessions, built comprehensive testing plans, system implementation design, system testing, and implementation of Advent Portfolio Management System for institutional asset management division.

2001 - 2003 ~2 yrs

Section Manager Trade Processing And Settlement Unit

Cleveland, Ohio, United States

Managed operational support staff responsible for all functions related to trade processing for PCG clients. Led integration of trades processing and settlement areas for First of America and Fort Wayne National Bank acquisitions. Represented NCB in securities industry move towards straight-through processing and T+1 settlement. Collaborated in creation of third-party securities lending unit and processing system.

1998 - 2001 ~3 yrs

Coordinator, Income Processing

Cleveland, Ohio, United States

Directed team of operational support staff responsible for all income payments in PCG. • First Level of Escalation for Resolving Securities Issues with all Trust Affiliates, Other Bank Departments and, Outside Service Vendors• Work with Internal Control, Audit and, Compliance to ensure conformity to Trust Procedures.• Involved System Upgrade to the Sungard OMNI ES System.• Trained Current and New Staff on new Applications and processing Techniques

1997 - 1998 ~1 yr

Coordinator Of Trust Securities

Akron, Ohio, United States

Managed team supporting all accounting transactions. Developed and implemented a number of new processes and tools to improve efficiencies, minimize risk, and reduce the number of staff required to support clients.

1996 - 1997 ~1 yr
3 education records

Don Hess education

FAQ

Frequently asked questions about Don Hess

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What company does Don Hess work for?

Don Hess works for Clearstead.

What is Don Hess's role at Clearstead?

Don Hess is listed as Managing Director, Daily Investment Operations at Clearstead.

Where is Don Hess based?

Don Hess is based in Cleveland, Ohio, United States while working with Clearstead.

What companies has Don Hess worked for?

Don Hess has worked for Clearstead, Boyd Watterson Asset Management, Pnc, National City Bank, and Firstmerit Bank.

How can I contact Don Hess?

You can use AeroLeads to view verified contact signals for Don Hess at Clearstead, including work email, phone, and LinkedIn data when available.

What schools did Don Hess attend?

Don Hess holds Executive Mba from Baldwin Wallace University.

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