Don Kulka Email and Phone Number

Secure contract work with several dental and veterinary clinics providing CIO level expertise and guiding the business intelligence, applications, and network decisions of the firms. Perform assessments of accounts receivables and revenue cycle performance to determine optimal strategies for process improvement. Analyze market trends and consumer purchasing habits to design marketing plans and inform acquisition decisions.

Crafted strategies and drove implementation for major acquisitions and integrations with just a two-month time window. Led efforts to centralize practice management software, allowing for the growth and expansion of 12 offices without an expansion of IT personnel. Documented the patient workflow of the organization, determining appropriate KPI's for each division. Supervised the activities of a team of 4 engaged in financial operations, specifically the transition of the company from cash accounting to GAAP accounting.• Completed all sale related due diligence in just 6 months, allowing for the seamless transition of the company to private equity ownership.• Successfully transitioned the organization from a legacy accounting software to Microsoft Dynamics.• Expanded same store visits by 1,000 annually and increased revenue per patient by 2%.

Conducted analysis and evaluations of current operations to identify weaknesses and recommend changes that would improve efficiency and effectiveness. Led project planning activities, specifically those that focused on resource allocation, training development, IT framework design, and needs determinations.• Improved specialty product penetration into medical product markets by 3% by implementing an automated work list process for sales.• Increased retention by 1% annually through the implementation of a targeted turnover reduction process.• Launched a pilot program aligning dental and vision health care with known medical behavior patterns.

Directed all information technology operations for the organization, including project management activities. Supervised 4 direct reports, all focused on the delivery of top-notch IT services and data management. Prototyped, designed, and developed database architecture and strategic plans related to data management.• Provided skilled management for a budget that represented more than 2% of organizational sales.• Developed and adopted an enterprise-wide data warehouse and reporting framework that including departmental level data-marts and dashboards utilizing Cognos 8.0.• Guided disaster recovery and continuity of business planning efforts that delivered exceptionally fast restoration of service and critical applications in the event of a disaster or other business disruption.