Don Macfarlane Email and Phone Number
Don Macfarlane work email
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Don Macfarlane personal email
Since 1999, I've taken pride in my Tier 2 client-facing support work, from both help desk and deskside positions. I've supported internal users in networks both small and large, using Windows, Linux, and macOS on Microsoft, Novell, and Unix platforms. From day-to-day break fix to project implementation, I'm passionate about meeting and exceeding client expectations for technical support.
University Of Alberta
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Deskside Support Analyst And Client Support And It Generalist And Endpoint Support AnalystUniversity Of AlbertaCanada
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Deskside Support Analyst / Client Support / It Generalist / Endpoint Support AnalystUniversity Of Alberta Sep 2014 - PresentEdmonton, Canada Area
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Network AdministratorCottage Computers Mar 2014 - Sep 2014Leduc
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Service Delivery Analyst (Contract)Intact Financial Corporation May 2013 - Dec 2013Edmonton, Canada AreaProvided break-fix and change implementation in a busy 400+ user office. I was the site point person for the Windows 7 upgrade project. -
Service Desk Analyst (Deskside Support)Keyera Dec 2007 - Feb 2013Northern And Central AlbertaTravelled to distant field sites in Alberta and BC to do deskside and network support, primarily work that couldn't be accomplished remotely. Supported users in a Novell network, using a Lotus Notes client on Windows XP and Windows 7 computers. Supported business and financial software. Drove for five years and over 200,000 km accident-free. -
Deskside Support AnalystMetafore Dec 2006 - Dec 2011Alberta, CanadaWorked on the Jayman Homes project before being assigned to Keyera in December of 2007. -
Clerk, Land DepartmentAtco Group Jul 2006 - Dec 2006Edmonton, Canada AreaPrepared Right-of-way agreements and maps for land agents. Searched and interpreted Land Titles records. -
Technical Support Representitive, Dell On CallDell Canada Aug 2005 - Apr 2006Edmonton, Canada AreaProvided paid value-added services to Dell owners, including malware removal, network setup and troubleshooting, software installation and support, and general user education. -
Senior Technician, Comcast ProjectConvergys May 2005 - Aug 2005Edmonton, Canada AreaProvided help and support for the CSRs, and an escalation point for cable internet subscribers.
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CsrConvergys Mar 2005 - May 2005Edmonton, Canada AreaProvided telephone customer support to cable internet subscribers.
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Spoc Help Desk User Services SpecialistTelus 1999 - 2004Calgary, Canada AreaSupported internal TELUS clients, particularly through integration with BC Tel software and systems. -
Vice President ExternalStudents’ Association Of Mount Royal University (Samru) 1994 - 1996Calgary, Canada AreaPlanned and executed communication and government relations strategies. As part of a five-member executive team, set direction for the administration of the Association. Chaired the strategic planning committee of Academic Council for the College.
Don Macfarlane Skills
Don Macfarlane Education Details
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Communication, General
Frequently Asked Questions about Don Macfarlane
What company does Don Macfarlane work for?
Don Macfarlane works for University Of Alberta
What is Don Macfarlane's role at the current company?
Don Macfarlane's current role is Deskside Support Analyst and Client Support and IT Generalist and Endpoint Support Analyst.
What is Don Macfarlane's email address?
Don Macfarlane's email address is do****@****erta.ca
What schools did Don Macfarlane attend?
Don Macfarlane attended Mount Royal College.
What are some of Don Macfarlane's interests?
Don Macfarlane has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Pop Culture Art And Memorabilia, Calgary Comic And Entertainment Expo, Theatre, Arts And Culture, Human Rights, Edmonton Fringe Theatre Festival, Edmonton Comic And Entertainment Expo.
What skills is Don Macfarlane known for?
Don Macfarlane has skills like Windows, Software Installation, Active Directory, System Administration, Windows 7, Team Leadership, Help Desk Support, Office 2010, Virus Removal, Powerpoint, Customer Satisfaction, Citrix.
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Don Macfarlane
Livegood- Marketing Specialized Scientifically Advanced Health Products, While Empowering People Through Natural WellnessBarrie, On -
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