Don Macleod

Don Macleod Email and Phone Number

President at Optima Communications @ Optima Insurance Services Inc
toronto, ontario, canada
Don Macleod's Location
Toronto, Ontario, Canada, Canada
Don Macleod's Contact Details

Don Macleod personal email

n/a

Don Macleod phone numbers

About Don Macleod

Results-driven, highly motivated and energetic More than twenty years experience in optimizing Customer Experience, Service and Sales. An accomplished entrepreneur and leader skilled in developing outstanding organizations. Enjoys hands-on approach to inspire and lead staff at all levels to focus on priorities and achieve key objectives. Skilled in managing and developing successful teams within a demanding environment. Proven track record working with major client/partners identifying opportunities and implementing sustainable solutions.

Don Macleod's Current Company Details
Optima Insurance Services Inc

Optima Insurance Services Inc

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President at Optima Communications
toronto, ontario, canada
Employees:
10
Don Macleod Work Experience Details
  • Optima Insurance Services Inc
    President
    Optima Insurance Services Inc Apr 2001 - Present
    Toronto, Ontario, Canada
    Optima Insurance Services provides Life, Accident and Health insurance solutions acroos Canada through a team of dedicated licensed advisors .
  • Optima Communcations International Inc
    President
    Optima Communcations International Inc 1992 - Present
    For over 20 years Optima Communications has provided quality BPO (Business Process Outsourcing) to a select group of long term clients. We expertly handle a wide range of Front Office and Back Office activity: Inbound Customer Service, Inbound Sales, Outbound Sales, Appointment Setting, Email, Chat, Administration and related back-office functions. Our clients testify to the outstanding ROI with 5 and 10 year contracts.

Don Macleod Skills

Telemarketing Outsourcing Strategic Planning Sales Team Leadership Call Centers Lead Generation Contact Centers Customer Experience Customer Retention Customer Service Inbound Marketing Marketing Strategy Crm New Business Development Business Strategy Leadership Team Building Call Center Administration Workforce Management Process Improvement Training Coaching Change Management Negotiation Marketing System Administration Customer Acquisition

Don Macleod Education Details

Frequently Asked Questions about Don Macleod

What company does Don Macleod work for?

Don Macleod works for Optima Insurance Services Inc

What is Don Macleod's role at the current company?

Don Macleod's current role is President at Optima Communications.

What is Don Macleod's email address?

Don Macleod's email address is do****@****ima.net

What is Don Macleod's direct phone number?

Don Macleod's direct phone number is +141658*****

What schools did Don Macleod attend?

Don Macleod attended University Of Toronto - University Of Trinity College.

What skills is Don Macleod known for?

Don Macleod has skills like Telemarketing, Outsourcing, Strategic Planning, Sales, Team Leadership, Call Centers, Lead Generation, Contact Centers, Customer Experience, Customer Retention, Customer Service, Inbound Marketing.

Who are Don Macleod's colleagues?

Don Macleod's colleagues are Paulene Blackman, Magdalene Proceviat, Gabriel Garcia, Ahmed Elkady, Aayushi Pancholi, Sandra Kwan, Chris Childerhouse.

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