The Faculty Registrar supports the Faculty of Applied Science and Engineering’s strategic and academic plans by providing senior-level advice and support on student enrolment, recruitment, admissions, financial aid, scholarships, bursaries and awards, academic calendar, academic appeals and petitions, scheduling and statistics, records and data analysis, examinations, convocation services and all other registrarial matters. Oversees the development of the academic calendar, delivery of front-line services to students on admissions and registrarial matters, collaborates with academic departments to ensure seamless, coordinated delivery of academic advising to students. Member of the Executive Committee and most standing committees of the Faculty Council. Responsible for all aspects of a $4 million budget and all HR matters related to the Office of the Registrar. Works closely with the Dean on strategic enrolment management.

The Director, Student Services is responsible for coordinating the provision of academic services to graduate students (approx.16, 000) and graduate staff/faculty at the University of Toronto. These services include: recruitment, credential evaluation, admissions, financial support, student progress, student life programming, program completion, thesis submission, final oral defense support and services for postdoctoral fellows (approx. 2,000) as well as other related activities. The incumbent also provides policy advice to the Deans of the School on matters pertaining to student services and leadership to the wider University community in determining the student service vision and priorities of graduate students.

Provided leadership and strategic direction for the Registrar’s Office and to OISE as a whole. Major responsibilities within the unit included recruitment; admissions; academic advising; registration; preparation of the Initial Teacher Education Calendar and OISE Graduate Bulletin and view books; administration and development of academic rules, regulations and practices; program and degree audits; petitions and appeals; Dean’s Review Committee; academic reporting and certification to the Ontario College of Teachers; along with registrarial support for all graduate and undergraduate students and departments. Had full budgetary and managerial authority for the 24 staff of the department.Worked very closely with the OISE administrative team including the Dean, Associate Deans, Academic Directors, Departmental Chairs, the CAO, and Student Services staff. Regular external contacts included the University Registrar, the Registrars of the faculties and the colleges, as well as the School of Graduate Studies, Ontario University Application Centre, Ontario College of Teachers, Student Affairs Office, Convocation Office, Student Accounts Office, Student Information Systems, and many others. Member of the NGSIS Project Working Group developing a new student information system. Central to my role was to advocate for the highest possible level of service to students through the use of technology, staff development, and the implementation of policies and procedures that reduce unnecessary bureaucracy. As Chair of the Initial Teacher Education Admission Committee was a strong advocate for the elimination of barriers for students not well represented in the teaching ranks.

Responsibilities included the management of a department of 30 fulltime staff. Functional areas within the department included: admissions, domestic and international student recruitment, financial aid and awards, registrarial frontline services, petitions, convocation assessment, student records, statistics and reporting, course and examination scheduling, and production of the Calendar and all recruitment publications. Doubled campus enrolment while increasing entering averages. Co-founded the innovative UTSC Green Path program, bringing hundreds of excellent students from China to UTSC. Represented the University at undergraduate recruitment events in China, Hong Kong, Tokyo, Korea, Abu Dhabi, Kuwait, Dubai, Jordan, and India. Represented the U of T for British Columbia undergraduate student recruitment for ten years.

As the new University’s first Registrar and Director of Learner Services was responsible for the establishment of the Learner Services and Registrar’s Office. Areas of responsibility included: enrolment planning; student recruitment; admissions; awards and scholarships; program marketing; coordination with the Canadian Education Centre's overseas; student registration and records; scheduling; tuition and fee collection; preliminary development of a student information system; financial aid;career services; publication of the calendar and viewbook; management of college transfer agreements; convocation; student accessibility; institutional analysis for the BC Ministry of Advanced Education, Training and Technology; coordination of the partnership programs with Camosun College and the University of Victoria; managing elections to the Board of Governors and Academic Council; in addition to numerous functions related to Student Services, such as residences, liaison with student leaders and responsibility for student discipline. A member of the senior administrative team.

Responsible for student recruitment, admissions and registration, records and student information system, scheduling of courses and examinations, convocation, and presentation of data to the Quebec Ministry of Education,departmental budget, preparation of reports and publications relating to demographic trends, admissions statistics, graduate surveys and all registrarial policies. One of the three Executive Officers of the College administration.

Part time lecturer in the Faculty of Engineering and Computer Science. Taught technical writing to first-year Engineering and Computer Science students, as well as an upper-year seminar course in the oral reporting of technical and business material in the Department of Electrical Engineering. Very active in curriculum design and development.

MIND High School is an alternative school with a co-management, administrative model unique in Canada. The Head Teacher was elected by the teaching staff and served as the 'principal' of the school accountable to the Director of Student Services of the largest English school board in the province. The position included responsibility for all administrative functions relating to the operation of the school including: budget preparation and management, admissions planning, preparation of promotional materials, liaison with high school guidance counselors, interviews with prospective students and their parents, pupil registration, course programming, computerization of student records and high school leaving results, problem solving with students, parents and teachers, liaison with the officers and support personnel of the School Board, public relations with the media, college personnel and the public, requisitioning of course materials and school supplies, supervision of all school personnel, and high school leaving examination coordination.