Don Mays Email and Phone Number

Maintenance and repair of 75 arcade games, rides and pneumatic stage show. Execution of building maintenance and repair including kitchen equipment. In the last year involved in installation of new game package that included a 4 unit bumper car install. Installed updated NCR register system. Increased location game reviews from 83% to 90%. Completed game room training and validations for Managers,Team 2 leaders and Game Room Attendants (GRA's).Support operations management with FOH & BOH duties. Won 2 district contests for positive guest surveys in game room.Maintaining a high level of guest interaction, service and satisfaction that has increased our sales and decreased our negative survey responses.

Supervised, managed and followed up on numerous projects in a two level 65,000 square foot facility. This unit had carpet replaced twice between 2007 & 2013. This involved movement and reorganization of over 145 arcade games. Maintained PMT schedule for over 150 arcade games in MidwayMaintained PMT schedule for 12 Brunswick GSX bowling lanesManaged update of the bowling lanes to the Vector system in 2012Organized and updated network and server area for locationOrdered all gaming products including items for merchandizing store.Corrected receiving procedures and retrained receiving staff to D&BstandardsReorganized and set up storage areas improving inventory, speed, andaccuracyMaintained highest gaming sales percentage in region for last yearHad sales for year (as of Aug 2013) over budget at 1.65% ($72,617.00)

Gaming repairs,maintenance and location set up for the Lincoln Ne area. Over 150 locations ranging from FEC's, Bowling Alley's, Bar/Dining and Truck Stops. Set up, maintenance and repair of arcade games, pool tables, dart boards, foosball tables, shuffleboards, countertop games and jukebox systems.

Maintenance and repair of games, rides and pneumatic stage show. Converted facility from ShowBiz Pizza to CEC. Total remodel of location including stage characters. Promoted to Assistant Manager then General Manager 1994.