Learning professional with many years of experience in all facets of the instructional process including: the design, the development, the delivery and management of effective learning solutions. The training we have constructed and implemented ranges from traditional classroom to highly interactive elearning solutions. The last fifteen years have been focused on sales training. This has included the coordination of effective, large, global rollouts of sales skills programs. Passionate about sales performance support and have designed and implemented some very creative and highly utilized on line sales tools. Goal has always been to provide salespeople "what they need to know to sell, when they need it."Specialties: Excellent delivery skills.Performance support system/ tool design, development and delivery.Expertise in elearning authoring solutions.Inventor: patent #6608992 for eLearning, web-based and blended instructionWeb 2.0 expertise, including utilization of RSS features: Podcasting (audio and video) and RSS news feeds.Certified in calculating ROI on training (Jack Phillips)Coordinated rollouts of:Holden's "Value Based Selling, Corporate Visions "Power Presentations",The Bay Group's "Situational Sales Negotiations"