Don Murray Email & Phone Number

Sacramento, California Area

• Serves as the program’s lead analyst for the Ground Emergency Medical Transportation (GEMT) Program—a $300 million program that provides additional funding to eligible governmental entities which provide GEMT services.
• Position requires building complex queries using Business Objects in Management Information System/Decision Support System (MIS/DSS) environment to provide management oriented reports associated with payment tracking.
• SharePoint administrator for the division; building and maintaining multiple SharePoint intranet sites. Web administrator for School-Based Medi-Cal Administrative Activities’ eportal extranet site; managing user.
• IT functions include diagnosing and solving computer malfunctions with both hardware and software issues; setting up access to network printers and working as a liaison between the division and the IT department.
• Team lead for the Division’s web publication team; designing, building and publishing web pages. Working with Department’s web management team to redesign the intranet platform. Providing teaching for both individuals.

Sacramento, California Area

• Served as program analyst for the Hospital Quality Assurance Fee (HQAF) Program – a $38 B very successful program that provides funding for supplemental payments to California hospitals that serve Medi-Cal and.
• Tracking administrative cost and verifying local assistance payments for Hospital Quality Assurance Fee (HQAF) & Low Income Health Program (LIHP) using the CALSTARS Online Reporting Environment system (CORE).
• Division’s SharePoint administrator; assigned to build, monitor and maintain the division’s SharePoint site. Functioned as the IT liaison helping diagnose and solve computer malfunctions with both hardware and software.
• Analyzed and interpreted the Hospital Quality Assurance Fee legislation to determine objectives and implications; identified required products and actions necessary for implementation. Worked directly with accounting.

Sacramento, California Area

• Designed a powerful relational database using Microsoft Access to generate automated management oriented reports; develop tracking logs to assist with monitoring facility compliance; identified deficiencies and.

Sacramento, California Area

• Served as Office Services Supervisor for the Human Resources (HR) Branch – A program that served over 3,000 employees providing the HR needs for the Department of Health Care Services. Position required independently.

Sacramento, California Area

• Served as Office Technician lead for Human Resources (HR) Branch – A program that served over 6,000 employees providing the HR needs for the Department of Health Services. Responsible for assigning and overseeing tasks.

Sacramento, California Area

Independently compiled and analyzed data about the call and response time of the informational telephone operators in our office. Created a spreadsheet which documented extensive research efforts. Utilized the spreadsheet to analyze the average processing call times, estimate any changes and make calculated decisions as to how many operators would be.

Sacramento, California Area

Independently researched and devised a more efficient plan to handle incoming requests. Created a flow chart using Microsoft Visio to specify how the new operation was to fit into place. Presented the plan to all the managers and was given the authorization to implement the new policy. Designed and created a new filing system to handle and quickly locate.

Sacramento, California Area

• Installation functions include installing, configuring, and maintaining network hardware and software such as firewalls, routers, bridges, gateways, servers and repeaters. Performing necessary steps for setting up new.
• Managerial functions included instructing and educating newly hired staff about policies, procedures, the workings of computers, software, electronics, mathematics, telephony, cell phones, car stereos, home audio and.

A+ Certification, Computer And Information Sciences And Support Services

Studied and achieved my CompTIA A+ certification. This certification validates the understanding of the most common hardware and software.

Associate'S Degree, Business Administration And Management

Activities and Societies: Lab Assistant, Teacher's Assistant, PhotojournalistBusiness & Computer Programming