As the General Manager of Self Service Technologies at Daifuku Airport Technologies, I lead a team of engineers and product managers to deliver innovative and customised solutions for aviation customers around the world. With over two decades of experience developing and commercialising new products, I have a proven track record governing and managing complex projects, improving business processes, and developing leading products that provide extensive benefits for my clients.My mission is to identify the true needs and challenges of customers and to strategise solutions that leverage the latest technologies and best practices. I have a strong background in program and project management, product development, and engineering management, as well as a Master of Business Administration degree from the University of Auckland. I am passionate about bringing innovation to market and creating positive commercial results.