Don Phelps Email and Phone Number
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Don Phelps is a Senior Technical Consultant at SōtirIS Information Strategies at SōtirIS Information Strategies. He possess expertise in business analysis, requirements analysis, microsoft sql server, integration, business intelligence and 8 more skills.
Sōtiris Information Strategies
View- Website:
- sotiris.com
- Employees:
- 9
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Senior Technical ConsultantSōtiris Information Strategies Jul 2021 - PresentSenior Technical Consultant at SotirIS
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Senior Technical ConsultantTribridge/Concerto Cloud Jun 2008 - PresentManaged Services Senior Consultant: Client satisfaction and retention.System Administrator: Active Directory setup and administration Server 2000-2012Security Administrator, Setup and Configure and maintain Watchguard FirewallsSan Administrator, Setup and Maintain SansNetwork Administrator, setup and maintain switch configurations
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Senior Technical Support ConsultantVtechio Jan 2019 - Jul 2021Senior Technical Consultant
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Cloud Service Delivery Manager At Concerto CloudConcerto Cloud Services 2016 - Jul 2021As a service delivery manager, I oversee, facilitate and administer ITIL based service support and technical account management for 25+ private cloud and managed services customers. Some of my responsibilities include:Managing the delivery of agreed-upon services to achieve high customer satisfaction and trust and properly set customer expectations.Effectively communicate technical issues, in a non-technical manner to customers, stakeholders and other business leaders.Ensure effective communication and coordination of problem-solving efforts between internal technical support teams, account teams and filed service personnel.Work alongside technical solutions consultants to scope projects and develop proposals based on customer need(s), budget and solution fit.Present and explain operational and service level reports to external customers.Administer and manage the configuration of process related tools, reporting tools and associated technologies.
Don Phelps Skills
Frequently Asked Questions about Don Phelps
What company does Don Phelps work for?
Don Phelps works for Sōtiris Information Strategies
What is Don Phelps's role at the current company?
Don Phelps's current role is Senior Technical Consultant at SōtirIS Information Strategies.
What is Don Phelps's email address?
Don Phelps's email address is do****@****oud.com
What is Don Phelps's direct phone number?
Don Phelps's direct phone number is +184476*****
What skills is Don Phelps known for?
Don Phelps has skills like Business Analysis, Requirements Analysis, Microsoft Sql Server, Integration, Business Intelligence, Sql, Cloud Computing, Project Management, Software Development, Software Project Management, Erp, Enterprise Software.
Who are Don Phelps's colleagues?
Don Phelps's colleagues are Allen Cann, Jaden B., Christopher Spak, Carri Reed, William Brown, Kristi Clark.
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Don Phelps
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