Don Pierce Email and Phone Number
With over 21 years of military experience mostly in aerospace defense I'm excited to pivot into the exciting world of Information Technology. I'm a growth minded Project and Operations Manager with an active Secret Security Clearance. Leveraging 12+ years of experience managing and consulting on complex programs. Leading cross functional teams I strive to exceed organizational goals and drive continuous improvement. I’m an enthusiastic customer obsessed self-starter who leverages new technology to empower others to achieve more. I Expertly utilize Lean Six Sigma process improvement techniques and my experience in agile project management/scrum methodologies to complete projects on time and within budgetary constraints. I pride myself on my ability to build teams and foster a safe and welcoming environment for all to achieve more than they thought was possible.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
-
Security Assurance EngineerMicrosoft Sep 2024 - PresentRedmond, Washington, United States -
Microsoft Software And Systems Academy, Server Cloud Administration StudentMicrosoft Jan 2024 - May 2024Puyallup, Washington, United StatesDemanding 17-week technical program developed by Microsoft for transitioning service members and veterans. Provides in-depth training focusing on:•Azure infrastructure•Windows Server 2016/2019/2022•Networking fundamentals, TCP/IP•Monitor/Administer Active Directory and Implement Group Policy,•Configure and manage servers utilizing Windows PowerShell scripts•Manage storage and compute features in Windows Server 2016/2019•Implement and manage on-premises and hybrid solutions such as identity, management, computer,networking, and storage with Windows Server•Migrate virtual and physical server workloads to Azure IaaS, secure Azure VMs running Windows -
Senior Operations ManagerWashington Air National Guard Jun 2021 - Dec 2023Joint Base Lewis-Mcchord, Washington, United States• Lead Air Force cross-organizational position merger affecting 250+ personnel at four geographically separated locations. Lead external kickoff meeting explaining detailed setup, execution, and support requirements with clear and understandable expectations. o Coordinated with key stakeholders ensuring processes were in place to remove roadblocks and provide progress reports to senior leadership. • Coordinated, managed, and directed Air Force resources assigned to homeland defense. Analyzed and reported key performance indicators to national defense leaders. • Conducted risk management for 16 personnel daily. Coordinated with team members to mitigate identified risk(s) and escalate the situation to senior colleagues as required. • Collected reviewed and implemented customer feedback for software development. Collaborated with engineers decreasing engineering timeline by 10%.• Lead customer and partner experience process for Air Force regulation review, and update project. Fostered cohesive cross-functional team integrating 50 regulation updates. • Financially managed team travel budget. 25+ travel expense reports annually, ensured budgetary regulations were followed and within the allocated budget for the fiscal year. -
Program & Process Improvement ManagerWashington Air National Guard May 2018 - May 2021• Led 22-person cross-organizational team during US Air Force’s largest training event. Managed $100k budget, coordinated logistics, communications, and schedule impacting 2,000+ multi-national personnel employing 113 aircraft. o Created work breakdown structure for team members, and assigned resources for project completion in operations, finance, and logistics • Utilized scrum methodologies participated in weekly sprints to enhance agile software development. Implemented quarterly software updates from previous bi-annual cycle. • Guided 60 plus planning teams for events supporting national civilian and military special security events involving 170 US and Canadian personnel in 14 specialties. Engaged with managers and customers to resolve existing roadblocks. • Lead Process Improvement Manager for bi-national surveillance program. Utilized existing resources to redefine partner nation’s procedures and equipment utilization. o Upon identifying managing, and correcting potential operational issues, illicit aircraft interdiction increased by 400% surpassing state department expectations.• Held next stage proposal discussions with customers to fulfill emerging customer needs. Facilitating initiation of $68M air defense program of the National Capital Region. -
Team SupervisorWashington Air National Guard Sep 2014 - Apr 2018• Utilized Federal Aviation Administration intellectual property and collective knowledge to recommend radar improvements. Improved aircraft detection and monitoring by 200% • Mentored 10 less experienced colleagues building a project management understanding while employing skills from the Project Management Professional certification course. • Oversaw training, proficiency and operational performance for 55 personnel. Wrote and reviewed performance evaluations and developed personal improvement plans. -
Quality Assurance SpecialistWashington Air National Guard Oct 2011 - Aug 2014• Organization’s primary surveillance quality assurance inspector. Scheduled and facilitated oversight for 85 positional evaluations annually. • Collected subject matter expert input and oversaw the rewrite process of 16 Air Force publications maintaining higher headquarters review timelines.• Drove continuous process improvement, conducted quarterly briefings sharing lessons learned and recommended improvements to procedures for 180 personnel. • Organizational Self-Assessment Program Manager. Conducted 11 Air Force program inspections of 700 self-assessment checklist items. Coordinated with key stakeholders and provided a plan and products for program improvement. -
Air Surveillance TechnicianWashington Air National Guard Sep 2008 - Sep 2011Maintains the operational air picture through the management of surveillance sensors within the National Air Space. -
Security ControllerUnited States Air Force Security Forces Sep 2002 - Aug 2008Joint Base Lewis-Mcchord, Washington, United States-Directed emergency law enforcement responders to incidents while managing command and control responsibilities. -Performed duties as a military law enforcement officer. Enforcing federal, state, and local laws/regulations.
Don Pierce Education Details
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Criminal Justice/Police Science -
Workforce Development And Training
Frequently Asked Questions about Don Pierce
What company does Don Pierce work for?
Don Pierce works for Microsoft
What is Don Pierce's role at the current company?
Don Pierce's current role is Security Assurance Engineer | Microsoft MSSA Alumni.
What schools did Don Pierce attend?
Don Pierce attended Community College Of The Air Force, Southern Illinois University, Carbondale.
Who are Don Pierce's colleagues?
Don Pierce's colleagues are Justen G., Maliciah Dishmon, Tina Rellsve, Adam Stride, Mohammed Mohamed Adel, Seena Farnsis, Allan Daniel D Rozario.
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Don Pierce
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