DELL | EMC - A world leader providing technology solutions and services, from infrastructure to devices, including cloud computing, virtualization, information storage and data management. 140,000 employees and projected 2016 worldwide revenues of over $74 billion.Promoted to global role leading the Human Resources and Talent Acquisition Shared Services organization (180 employees), reporting to CHRO. Major focused on improving the employee experience, increasing engagement, ease of use and employee satisfaction through a global, tiered escalation model spanning hire-to-retire. Concurrently lead the HR Business Intelligence and Analytics team, manage EMC’s global restructuring efforts, and serve as the HRBP for the Dell Corporate Development and Ventures team. Team members located in Bangalore India, Cork Ireland, Beijing and Shanghai China and Hopkinton, MA.• Created a multi-phased HR Transformation blueprint, outlining approach to align with best-in-class external benchmarks. Received approval after presenting to senior HR and Line leadership.• Increased volumes handled by HRSS by 100% in 2 years, while increasing headcount by only 26%, on a flat budget.• Pioneered the implementation of Robotic Process Automation inside the company for use on back-office processes, enabling scalability, 100% accuracy and 80% cost savings.• Conceived, planned and implemented a global HR Chat capability for over 50K employees, with 99% satisfaction rating, generating $2.4M in savings through improved efficiency. Improved first-time resolution rate from 78% to 98% in 9 months.• Launched and staffed a new high-engagement Onboarding process for New Hires. Reduced time-to-productivity globally from 18 to 4.6 business days while improving satisfaction by 36% and new hire company satisfaction by 18%.• Achieved measurable improvements in productivity, employee engagement, accelerated company revenue and improved retention generating an estimated $70M annual soft-savings benefit.

Promoted to newly created role overseeing delivery of all HR Business Partner functions for a highly diverse set of organizations, supporting four Executive Vice Presidents and over 5800 employees. Gained unique business experience through leader roles in M&A, internal business incubations, divestitures and joint ventures. Managed a staff of 28 HR Business Partners providing support to all Corporate functional operations.• Concurrently served as HR Lead for EMC’s Global Mergers and Acquisition Practice, covering early due-diligence through post-close integration activities.• Actively engaged in over 50 acquisitions with cumulative spend of over $16B and 3 Divestitures valued at over $2.6B.• Led EMC’s annual Employee Satisfaction Measurement Survey and provided executive leadership for all headcount-related business-restructuring activities globally.

Promoted into role in a newly created EMC Software organization (combining two newly acquired west coast software companies and a native software line of business) to instill new tools and processes, driving alignment with EMC business strategies while upgrading the team of HR Business Partners. Managed a staff of 22 HR professionals while simultaneously managing the Corporate HR M&A Practice. Company revenue grew from $6.2B to $14.8B during this period.• Implemented workforce effectiveness programs resulting in $18M in synergies/cost savings.• Established and quickly scaled a new offshore software development organization in Bangalore, India while effectively managing domestic employee concerns.• Drove integration processes for several separate acquisitions, establishing new 4500-person, independent software division (EMC Software Group).

Promoted into new role leading a team responsible for providing all HR services for a 6000 person, $1.2B services business. Managed staff of 45 including Talent Acquisition, Recruiters and HR Business Partners. Company revenue contracted from $7.1B to $6.2B during this period.• Streamlined and rationalized Professional Services titling and compensation strategies globally.• Consolidated recruiting teams while reducing cost-per-hire by over 70%; introduced revenue lead-generation program resulting in over 250 leads.• Developed and implemented a competency-based stack-ranking tool and a global career-path website.• Conducted three large-scale, global headcount reductions with no legal claims.

Recruited to establish a new HR function for an 1800 person North American Customer Service organization with both field-based and call-center employees. Company revenue grew from $5.4B to $6.7B during this period.• Managed headcount growth of over 56% during first year with consistency, predictability and scalability in processes, recruitment, training, role definition, pay practices, performance management and organizational design.• Established strong and productive working relationships with Executive and Line management team.

An international developer, manufacturer and marketer of medical devices for minimally invasive medicine. The company experienced rapid growth through the expansion of core businesses and acquisition of more than ten organizations during this period. Company went public in 1992 as largest medical device IPO in history. Annual revenues and number of employees grew from $70M/600 in 1987 to $2.2B/12K in 1998.Medi-Tech DivisionTerritory Sales Manager (1996-1998)Boston Scientific Corporation Worldwide HeadquartersSenior Human Resources Manager (1992-1996)Boston Scientific Corporation Watertown Manufacturing FacilityHuman Resources Representative (1987-1992)