• Serve as a leader to a 110-person, $40+ million software, and service company serving over 3,500 clients, and oversee product and business development, research and development, client support, and daily operations.• Spearhead a team responsible for organizing and supporting real-time data collection and reporting multiple responses for natural disasters and National Special Security Events, including Super Bowl XLIX and Hurricane Harvey.• Create and execute enterprise strategy that successfully deployed the company’s flagship software to support the management of the U.S. Army’s training initiatives at both the institutional and operational levels.• Aid the company in winning and retaining contracts when competing against multiple Fortune 500 competitors by developing and implementing a capture strategy.• Function effectively as the Senior Executive for company clients with substantial product development/customization needs providing leadership and command presence.• Facilitate Client Advisory Board meetings and significantly invested in the client success organization, resulting in a 50% NPS improvement.• Create an effective learning atmosphere that respects people's diversity and ideas by modeling respect for all employees and conveying confidence in every employee's ability to learn.• Created and launched a formal Product Management process and served as a coach/mentor to product managers resulting in significant quality improvements, a 65% reduction in reported software issues, and a decrease in TTM for product upgrades and enhancement.• Develop comprehensive project plans to merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.• Developed and leveraged extensive software engineering skills, including #, T-SQL, Agile Development, SAFE, DevOps, DevSecOps, Solidity, and Various automated test software.

Served in various leadership roles at the Company, Battalion, Joint, and Coalition levels including Secretary to the Joint Staff, Aide de Camp to Commanding General (JTF-6), and Joint Plans Officer. VII Corps, JTF-6, 11th ADA BDE, 10th MTN Division.