Don Randle Email & Phone Number

Jacksonville, IL

• Chief Information Officer (January 2015 – Present)Senior-Level Technology Executive with 38 years of experience collaborating and building cohesive, agile, productive teams focused on delivering strategic value using.
• Direct, plan, organize and control all aspects of the IT Department to ensure the effective, efficient and secure operation of all automated data processing and communication systems (voice, data and industrial).
• Responsible for the technological direction of the company and its technical portfolio.
• Provide a leadership role in the day to day operations/functions of the IT Department.
• Helped develop LEAN management processes with other department heads.
• Developed Value Stream Maps for several areas resulting in significant time savings and increased efficiency.

- Revamp an IT department that was basically non-functional and sorely lacking in any direction into a well running shop that has rebuilt bridges and relationships to all business areas.- Rebuild many areas of the infrastructure to bring it to current standards and best practices.- Propose and maintain budgets for projects and overall spend for the IT.

Springfield, Illinois Area

• IT Director Networking/Telecom/DBA (January 2008-October 2011)
• Provide leadership and mentoring to a team of eighteen engineers from several IT disciplines such as Networking, Telecommunications, Data Base Administration, Physical Cable Plant and Network Security.
• Direct the design, implementation and support of new technology for the Horace Mann technical portfolio.
• Successfully managed the technical aspects of consolidating six regional claims offices down to two on an… Show more IT Director Networking/Telecom/DBA (January 2008-October 2011)
• Successfully managed the technical aspects of consolidating six regional claims offices down to two on an abbreviated schedule, coordinated with multiple trades and negotiated with vendors.
• Received the L.E.A.P. (Leadership Excellence Award Program) for my direction and leadership the Claims Reorganization and the Agent telephony projects by facilitating teamwork between internal Horace Mann staff and.

• Provide leadership and team building to the NOC teams
• Design and implement ANPI’s NOC initiative to monitor entire VoIP/IP/TDM infrastructure and alert Network technical personnel in the event of a network anomaly, including such events as an interface link state change.
• Design and implement the physical NOC structure which entailed working with vendors and contractors of… Show more
• Design and implement the physical NOC structure which entailed working with vendors and contractors of multiple disciplines to build-out the area for the NOC. The building phase was accomplished from start to finish.
• Establish work flows/processes for NOC technicians including VoIP/SIP/TDM Troubleshooting. Show less

• Report directly to the Executive Vice President of Network Operations to Engineer and own all aspects of ANPI’s Hosted Voice Over IP solution and IP Tandem switching platforms, including;
• Lead a team of engineers and business partners through all phases of design/implementation.
• Design and Provision customer interfaces into our platforms and assist customer technical staff during turn up and testing with programming their network and softswitch equipment including Cisco VoIP… Show more
• Design and Provision customer interfaces into our platforms and assist customer technical staff during turn up and testing with programming their network and softswitch equipment including Cisco VoIP, Nortel, Versatel.
• Configure our core Cisco routers and Ethernet infrastructure including our softswitches and VoIP Gateways to accept inbound connections, using protocols such as BGP, EIGRP, OSPF Etc…
• Order and provision new circuits both IP and TDM from T1 to OC-12

• Manage the design, installation and support for ANPI’s Voice Over IP product offering which encompasses 15 sites in 15 different cities. After May 2005, I was project lead on the entire project which had risen to $ 3.8.
• Supervisory role to NOC Supervisor, Voip Specialist and Voip Technician.
• Installed Sonus GSX 9000 in 2 sites (including major IP infrastructure supporting hardware and routing) in 2 weeks… Show more
• Installed Sonus GSX 9000 in 2 sites (including major IP infrastructure supporting hardware and routing) in 2 weeks start-to-finish.
• Install VoIP infrastructure in 15 Sites/Cities including Versatel IQ4000 and Excel (Cantata) CSP 2090 platforms in Co-location facilities and Telephone Company C.O.’s
• Install/Program/Support Tekelec T6000 VoIP feature server platform

• I was responsible for the design, installation, implementation and support of Springfield Public Schools data network and phone plant infrastructure which encompassed the District's 42-building wide area networks and.
• Designed, installed and supported School District’s 42 building WAN utilizing City Water Light and Power’s Fiber infrastructure.
• Designed, installed and supported the data and telecommunications LAN’s within each of the buildings including 85 wiring… Show more I was responsible for the design, installation, implementation and support of.
• Designed, installed and supported the data and telecommunications LAN’s within each of the buildings including 85 wiring closets.
• Programmed Cisco routers and Switches at each site.
• Utilize packet sniffer to troubleshoot and analyze network performance.

Lincoln, IL

Part time flight instructor in Rotorcraft-Gyroplane. During that time period, I was one of only 12 in the country that held a Gyroplane-CFI rating (which I still hold)

Lisle, IL

• Engineering technician, Prototype circuit board and LSI chip integration design. Worked with the first IBM PC to roll off the assembly line in a special project.
• Lead engineering technician assigned to several key projects.
• Built prototype large scale circuit boards with Integrated Circuits (IC’s) and discreet components from schematic diagrams using wire-wrap, point-to-point, and hybrid integrated circuit modules.
• Wired backplanes on main chassis and sensors.
• Modified… Show more Engineering technician, Prototype circuit board and LSI chip integration design. Worked with the first IBM PC to roll off the assembly line in a special project.
• Modified schematic diagrams.

Burbank, IL

• Built and installed prototype industrial control modules for large corrugating machines used to make cardboard at various plants in the Chicago area.
• Produced and modified schematic diagrams.
• Developed installation procedures for product.
• Assisted with the physical engineering of the product.

Education record

Networking And Voip

Activities and Societies: Various Cisco Networking courses to obtain and maintain my CCNA certification Cisco Courses taken were: C-voice.

English And Music

Education record

Education record