Don Ryan Perez Email and Phone Number

Developed and executed innovative and custom selling concepts to drive incremental sales and new product placements. Accountable for developing new clientele while solidifying relationships with existing customer base.Consultative approach toward clientele business resulting in cost efficiency & profitability.Surpass company goals while continually exceeding client expectations.

Consistently provide a high level of customer service including presentations, consumer tastings, staff trainings and managing administrative tasks such as placing orders and tracking credits.Increased revenue by 17% in a territory that consistently lost share year over year, while recovering 11 lost accounts and getting placements for the first time in 2 years. Manage sales calls to 178 assigned accounts, prepping and presenting to 8-12 clients daily.Coordinated and implemented tastings and trainings throughout clientele, based on volume goals and product placements to achieve all goals and quotas in the month or quarter.

Established and implemented new service standards for personnel performance, guest and event service satisfaction. Developed an innovative wine marketing strategy resulting in a 21% increase in sales within 1 year.Developed and facilitated training programs for featured wine, culinary specials to improve staff knowledge and selling ability.Monitored budgets and payroll to review financial transactions to ensure all expenditures we authorized and budgeted. Created an inventory control log to estimate food, wine and spirits consumption to anticipate amounts to purchase or requisition.

Efficiently managed the beverage operations for a 100,000 square foot casino floor with an average staff of 80 people per shift.Facilitated the hiring, training and development of new servers and bartenders ensuring all associates were well versed on policies and procedures for maintaining the professionalism and standards of the brand.Responsible for opening and operating a new nightclub during the expansion of the casino and construction of the luxury hotel.Responsible for prospecting new clients, coordinating media and maximizing resources to organize and execute private events and public promotions.

Responsible for prospecting and qualifying new clientele to meet quarterly goals for new business opportunities.Evaluated merchant credit card statements while offering consultative cost efficient provisions and strategies.Provided clientele with exceptional service as well as technical support.Fostered strong customer relationships to solidify loyalty and referral business.

Organized and executed event bookings, promotions and group reservations.Strategized with wine and spirits representatives to ensure the bar was getting the best promotions along with representation for special events.Developed marketing and organized events and promotions.Maintained overall facility, health code standards and operations.

Involved in the development of operational schematics for opening a new first floor bar including the implementation of a new POS system.Met with wine and spirits representatives to ensure the bar was getting a value and changing products to stay ahead of the trends and seasons.Developed and applied marketing and organizational strategies for events and promotions.Performed daily purchasing duties to maintain inventory stock levels and fulfill daily operational requirements.