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With a dedicated career transforming hospitality organizations into industry leaders through comprehensive strategic plans, I drive financial performance while establishing infrastructures, streamlining operations, and building top-performing teams.As the VP for Trade Center Management Associates (TCMA), I guide strategy and operations across all food and beverage functions for the Ronald Reagan Building and International Trade Center, serving some of the highest-profile customers within the Washington, D.C. area. Having played an instrumental role in growing the business and driving its profitability, I have established myself as an empowering and strategic leader who has grown the organization into a vital community resource. Prior to this role, I held positions of operational leadership at several leading companies within the hospitality industry, including the Hyatt Hotels Corporation, and owned and operated my own successful franchise early in my career. A few of my noteworthy accomplishments include: Driving the growth of all food and beverage operations for the Ronald Reagan Building and International Trade Center from its opening to a renowned, award-winning, and profitable organization, establishing the organization as a leading venue for large, upscale events in the Washington, D.C. area. Spearheading the seamless execution of approximately 3,000 events annually for groups ranging in size up to 3,000 guests. Developing the pre-opening plan, including the organizational format, all job descriptions, and marketing plan, for North Africa’s largest conference center, the Centre International de Conference (CIC) in Algiers.I am always open to expanding my professional network. If you would like to connect, please contact me atdshapiro95@gmail.com.AREAS OF EXPERTISECross-Functional CollaborationTeam Leadership & CoachingFood & Beverage OperationsContinuous ImprovementBusiness Development
Trade Center Management Associates/ Ronald Reagan Building And International Trade Center
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Vice President, Food And BeverageTrade Center Management Associates/ Ronald Reagan Building And International Trade Center Apr 2000 - PresentWashington, Dc, UsOversee and ensure strong financial performance of all food and beverage operations for large-scale federal building and international trade center with expansive meeting space; guide development of food and beverage operations from inception to highly successful execution of large-scale in-house and off-site events. Lead team of 350 employees, directly supervising 18 managers and collaborating closely with all department heads across service, production, purchasing, and stewarding to maximize operational efficiency and profitability. Coordinated expansion of startup food and beverage operation into profitable, award-winning, and well-known organization with strong ties to community. Drove retention of top talent, attained 80% customer retention, maintained 15%-16% food cost, and led strong community engagement. Coordinated successful execution of approximately 3,000 events per year, maintaining reputation as one of area’s premier venues for upscale events.
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General ManagerSutton Place Gourmet 1998 - 2000Sutton Place Gourmet built its’ reputation in the Washington, DC area by providing the finest food products available as well as unparalleled customer service.Responsible for operation and financial performance of store with annual revenue of $9M, and smaller “Sutton on the Run” store with annual revenue of $3M. Directly supervised 21 managers and 125 line employees.
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Director Of Food And BeverageHyatt Hotels Corporation 1992 - 1998Chicago, Il, Us
Don Shapiro Skills
Don Shapiro Education Details
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Questrom School Of Business, Boston UniversityBusiness Administration
Frequently Asked Questions about Don Shapiro
What company does Don Shapiro work for?
Don Shapiro works for Trade Center Management Associates/ Ronald Reagan Building And International Trade Center
What is Don Shapiro's role at the current company?
Don Shapiro's current role is Hospitality Management | Food & Beverage Operations | Revenue Growth | Business Development.
What is Don Shapiro's email address?
Don Shapiro's email address is sh****@****cdc.com
What is Don Shapiro's direct phone number?
Don Shapiro's direct phone number is +120231*****
What schools did Don Shapiro attend?
Don Shapiro attended Questrom School Of Business, Boston University.
What are some of Don Shapiro's interests?
Don Shapiro has interest in Football, Collecting Antiques, Exercise, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, The Arts, Hockey.
What skills is Don Shapiro known for?
Don Shapiro has skills like Customer Engagement, Hospitality Management, Program Management, Event Management, Marketing Strategy, Market Research, Marketing Communications, Customer Service, Food And Beverage, Leadership, Account Management, Restaurants.
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