Don Snodgrass

Don Snodgrass Email and Phone Number

Tier II Analyst at CompuCom @
Don Snodgrass's Location
Colorado Springs, Colorado, United States, United States
Don Snodgrass's Contact Details

Don Snodgrass personal email

n/a
About Don Snodgrass

Don Snodgrass is a Tier II Analyst at CompuCom at United Healthcare Military & Veterans. He possess expertise in windows, lotus notes, itil, active directory, linux and 11 more skills.

Don Snodgrass's Current Company Details
United Healthcare Military & Veterans

United Healthcare Military & Veterans

Tier II Analyst at CompuCom
Don Snodgrass Work Experience Details
  • United Healthcare Military & Veterans
    Military Services Representative
    United Healthcare Military & Veterans Feb 2013 - Present
    Colorado Springs, Colorado Area
    Call center support for active duty and retired military veterans and their families covered under the DOD military insurance program TRICARE.
  • Compucom Systems
    Help Desk Analyst Ii
    Compucom Systems Jan 2000 - Nov 2012
    Provide 2nd level virtual, technical support utilizing phone and Remote Desk side Support serving a client base of over 100,000+ Deutsche Bank employees and vendors in 74 countries. Successfully trained Tier 1 Analysts for start of new global helpdesk operations.Develop coordination interface processes with desk side and back office operations for global client operations.Responsible for resolution of all tickets escalated from level one support analysts. Maintenance and documentation of SLAs per contract requirements.
  • Getronics Uk
    Helpdesk Level I
    Getronics Uk May 2000 - Mar 2003
    Level I computer technical support for an international energy company running the Windows based operating systems.
    View
  • Pall Corporation, Inc
    Senior Buyer/Planning Analyst
    Pall Corporation, Inc Jan 1997 - Jan 1999
    Database development and analysis for manufacturing production and material purchase Decision-making. Management of inventory levels with emphasis on cost savings and customer service.Installation and operation of materials management software
  • Alcon Laboratories, Inc.
    Production Planning Supervisor
    Alcon Laboratories, Inc. Mar 1992 - Nov 1996
    Houston, Texas Area
    Production planning management for a medical device manufacturing facility.Interface with customers and sales department to optimize inventory and service levels.Capacity planning with manufacturing and purchasing departments to maximize production efficiency and output.
    View

Don Snodgrass Skills

Windows Lotus Notes Itil Active Directory Linux Sql Windows Server Troubleshooting Sharepoint Operating Systems Us Army Veteran Remedy Ticketing System Help Desk Support It Service Management Citrix Call Centers

Don Snodgrass Education Details

Frequently Asked Questions about Don Snodgrass

What company does Don Snodgrass work for?

Don Snodgrass works for United Healthcare Military & Veterans

What is Don Snodgrass's role at the current company?

Don Snodgrass's current role is Tier II Analyst at CompuCom.

What is Don Snodgrass's email address?

Don Snodgrass's email address is do****@****com.com

What schools did Don Snodgrass attend?

Don Snodgrass attended Texas A&m University, Smu.

What skills is Don Snodgrass known for?

Don Snodgrass has skills like Windows, Lotus Notes, Itil, Active Directory, Linux, Sql, Windows Server, Troubleshooting, Sharepoint, Operating Systems, Us Army Veteran, Remedy Ticketing System.

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