Don Vanmeter Email & Phone Number

Atlanta, GA, US

Minneapolis, MN, US

• As an internal business partner within U.S. Bank, I lead a team to support our contact centers in driving data-based decisions to solve complex, large-scale problems. After defining the problem statement with senior.
• Drive cultural change by developing and delivering organizational training focused on learning tools to improve access, automation, visualization, and delivery of data to 4.7K supported contact center employees and.
• Serve as Managing Committee member for corporate Tableau User Group and Monthly Makeover sessions with specific focus to advance Tableau knowledge and promote program usage across the organization. As a result, we have.
• Coordinated development and ongoing maintenance of brand guidelines and brand tool templates (visual brand identity, brand language, etc.) to ensure continuity of delivered products and overall customer experience.

Minneapolis, MN, US

• During my time as AVP, I collaborated with division executives across multiple business lines to design and enhance the efficiency and effectiveness of key business initiatives with a focus on bottom-line financial.
• Honored with a company award, Legends of Possible, for my efforts throughout this role.
• Enabled teams to augment behaviors and sustain improvements in customer satisfaction, employee engagement, productivity, and quality; achieved sustained customer satisfaction score improvements of 4% to 11%.
• Led 7 coaches in the prioritization and structured rollout of multiple deployments to educate 3.8K+ employees in the Better Ways of Working practices to instill an enterprise-wide Continuous Improvement mindset.

Minneapolis, MN, US

• Following my promotion, I jointly developed and executed strategic and tactical sales plans with 12 Commercial Banking Relationship Managers (RMs), 21 Branch Managers (BMs), and Senior Regional Leadership. I trained.
• Provided thought leadership to the U.S. Bank companywide podcast—available to 75K employees—regarding personal sales techniques and adoption of consultative sales approach.
• Drove bottom-line growth of $2.7M+ annually by monitoring sales and pipeline activities and routinely meeting with clients to advance the sales process.
• Increased treasury management regional revenue 22%+ YOY in 2016.

Minneapolis, MN, US

• In my inaugural role with U.S. Bank, I recognized and anticipated the needs of the branch to meet budget goals and comply with all banking laws and regulations. I actively coached, led, and motivated employees.
• Strategized and executed a plan to turn around this underperforming branch, increasing customer service scores 35%, and driving multiple sales goal contest victories and repeated successful operational audits.
• Significantly grew small business lending 240% during tenure.

Charlotte, NC, US

Throughout my tenure with Bank of America, I fostered a team environment and instilled an effective client-centric, sales, and risk culture within the center, demonstrating that we were there collectively to help our customers achieve their financial goals.I recruited, hired, coached, and counseled sales people and monitored sales activities within the.

Bachelor'S Degree

Certificate In Data Analtyics 360

Education record