Director Of Contact Center
Nma And Associates
AeroLeads people directory · profile
Don Weller Email & Phone Number
Director of Contact Center
at
NMA and Associates
1 work email found
@gohealth.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Contact Center
Location
Greater Chicago Area, United States
Company size
Who is Don Weller? Overview
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Quick answer
Don Weller is listed as Director of Contact Center at NMA and Associates, a with 1573 employees, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at gohealth.com and a matched LinkedIn profile for Don Weller.
Don Weller previously worked as Senior Sales Manager (Remote) at Gohealth and Contact Center Director (Remote) at Trugreen. Don Weller holds Bachelor'S Degree, Business Administration And Marketing Management from University Of Delaware.
Company email context
Email format at NMA and Associates
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{first_initial}{last}@gohealth.com
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AeroLeads found 1 current-domain work email signal for Don Weller. Compare company email patterns before reaching out.
Profile bio
About Don Weller
Inside Sales and Contact Center Leader with over 18 years of progressive management experience. Adept at managing and leading the operation of Contact Centers. Focusing on sales goal attainment, KPI's, CX and performance management. Dynamic leader and Change Manager frequently to ensure the success of high profile product campaigns and the implementation of new technology solutions. Respected mentor and people manager with the reputation of creating an environment committed to excellence and customer satisfaction.
Listed skills include Operations Management, Call Center, Customer Satisfaction, Management, and 19 others.
Current workplace
Don Weller's current company
Company context helps verify the profile and gives searchers a useful next step.
Nma And Associates
10 roles · 38 years
Don Weller work experience
A career timeline built from the work history available for this profile.
Senior Sales Manager (Remote)
Current
Apr 2021 - Present
Contact Center Director (Remote)
2019 - Apr 2021
Sales And Customer Satisfaction Manager
Manage the Sales and Customer Service for an established company based in Cleveland, Ohio. Staff managed consists of both in office and Work from Home employees. Earnest is comprised of a dedicated group of people committed to delivering quality products with an Intentionally Better experience for customers. Earnest has been recognized as a NorthCoast99 company honoring 99 great workplaces for top talent in Northeast Ohio. Led the change management from a reactive sales and service culture to a… Show more Manage the Sales and Customer Service for an established company based in Cleveland, Ohio. Staff managed consists of both in office and Work from Home employees. Earnest is comprised of a dedicated group of people committed to delivering quality products with an Intentionally Better experience for customers. Earnest has been recognized as a NorthCoast99 company honoring 99 great workplaces for top talent in Northeast Ohio. Led the change management from a reactive sales and service culture to a proactive culture. Show less
2016 - 2019
~3 yrs
Director Of Contact Center
National Biological Corporation
Lead the Sales and Customer Service Departments for the largest DME supplier of phototherapy products designed for treating skin conditions like psoriasis, eczema and vitiligo. Responsible for improving Sales and Service results. Implemented key metrics to increase conversion rates, sales opportunities and staffing efficiency.Increased conversion rate from 44% in 2013, 51.5% in 2014 and 53.75% in the first half of 2015.
2013 - 2016
~3 yrs
Inside Sales Department Manager
Inside Sales ManagerLead the Inside Sales efforts for a large and fast growing Industrial Hose Manufacturing company. Coach and develop staff to provide “Best in Class” service. Manage the implementation of a CRM Tool (SLX) to streamline communication and maximize customer satisfaction. Developing key performance indicators to improve efficiency and track employee performance. Responsible for three Inside Sales locations in Cleveland, Atlanta and Houston.
2011 - 2013
~2 yrs
Director Of Contact Center Operations
Direct the Call Center Operations (Reservations) for Red Roof Inn - a leading hospitality company with over 300 hotels in the US and Canada. Position required a relocation to the Columbus, Ohio area.
2009 - 2011
~2 yrs
Contact Center Executive (Multiple Locations)
Managed the start-up of National Service Center in Akron, OH in June 2005 and the White Plains, NY Call Center. Led and managed the transition to a strategic operation focused on increasing profit and revenue, as well as, customer satisfaction. Supported Customer Service, Inbound and Outbound Telesales, Human Resources, Back Office Operations, Claims and Technical Support. Directed the management of all third party vendor relationships.
Jun 2005 - Jun 2008
Vice President
Senior Manager for 8 section managers and 300+ representatives in the Akron Call Center with functionality to produce both inbound and outbound Telesales calls. Call Center focused on both business to business sales (B2B) and business to consumer sales (B2C). Ensured department exceeded sales and loan growth
1989 - 2005
~16 yrs
Vice President
Mbna America
1989 - 2005
~16 yrs
Team & coworkers
Colleagues at NMA and Associates
Other employees you can reach at gohealthinsurance.com. View company contacts for 1573 employees →
JB
Jenrry Blanco
Colleague at Nma And AssociatesOrem, Utah, United States
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GC
Geneva Carter
Colleague at Nma And AssociatesGreater Columbia, Missouri Area, United States
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CG
Carly Garcia
Colleague at Nma And AssociatesSalt Lake City Metropolitan Area, United States
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KG
Kevin Gheewala
Colleague at Nma And AssociatesSkokie, Illinois, United States
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JF
James Frank
Colleague at Nma And AssociatesCharlotte, North Carolina, United States
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DW
Dana Williams
Colleague at Nma And AssociatesProvo, Utah, United States
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AS
Ammad Shaikh
Colleague at Nma And AssociatesGreater Chicago Area, United States
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JH
Jennifer Hackbarth
Colleague at Nma And AssociatesAppleton-Oshkosh-Neenah Area, United States
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JA
Jennifer Alton
Colleague at Nma And AssociatesYork, Pennsylvania, United States
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S(
Shanna (Sh-Anna) Pedersen
Colleague at Nma And AssociatesPeachtree City, Georgia, United States
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Jenrry Blanco
Colleague at Nma And AssociatesOrem, Utah, United States
View →
GC
Geneva Carter
Colleague at Nma And AssociatesGreater Columbia, Missouri Area, United States
View →
CG
Carly Garcia
Colleague at Nma And AssociatesSalt Lake City Metropolitan Area, United States
View →
KG
Kevin Gheewala
Colleague at Nma And AssociatesSkokie, Illinois, United States
View →
JF
James Frank
Colleague at Nma And AssociatesCharlotte, North Carolina, United States
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DW
Dana Williams
Colleague at Nma And AssociatesProvo, Utah, United States
View →
AS
Ammad Shaikh
Colleague at Nma And AssociatesGreater Chicago Area, United States
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JH
Jennifer Hackbarth
Colleague at Nma And AssociatesAppleton-Oshkosh-Neenah Area, United States
View →
JA
Jennifer Alton
Colleague at Nma And AssociatesYork, Pennsylvania, United States
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S(
Shanna (Sh-Anna) Pedersen
Colleague at Nma And AssociatesPeachtree City, Georgia, United States
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2 education records
Don Weller education
Bachelor'S Degree, Business Administration And Marketing Management
Bachelor'S Degree, Business Administration
FAQ
Frequently asked questions about Don Weller
Quick answers generated from the profile data available on this page.
What company does Don Weller work for?
Don Weller works for NMA and Associates.
What is Don Weller's role at NMA and Associates?
Don Weller is listed as Director of Contact Center at NMA and Associates.
What is Don Weller's email address?
AeroLeads has found 1 work email signal at @gohealth.com for Don Weller at NMA and Associates.
Where is Don Weller based?
Don Weller is based in Greater Chicago Area, United States while working with NMA and Associates.
What companies has Don Weller worked for?
Don Weller has worked for Nma And Associates, Gohealth, Trugreen, Earnest Machine, and National Biological Corporation.
Who are Don Weller's colleagues at NMA and Associates?
Don Weller's colleagues at NMA and Associates include Jenrry Blanco, Geneva Carter, Carly Garcia, Kevin Gheewala, and James Frank.
How can I contact Don Weller?
You can use AeroLeads to view verified contact signals for Don Weller at NMA and Associates, including work email, phone, and LinkedIn data when available.
What schools did Don Weller attend?
Don Weller holds Bachelor'S Degree, Business Administration And Marketing Management from University Of Delaware.
What skills is Don Weller known for?
Don Weller is listed with skills including Operations Management, Call Center, Customer Satisfaction, Management, Call Centers, Leadership, Recruiting, and Risk Management.
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