Don Wessels is a Desktop Support Technician at Jacksonville University. He possess expertise in it management, vendor management, major incident management, incident management, incident reporting and 25 more skills. He is proficient in Spanish and English. Colleagues describe him as "Don is one of the best technically astute persons I know. He always gets to the root cause and helps the customer no matter what the issue. He helps other team members like my self and fosters the best team work I have ever seen in the industry. Don’s customer service is second to none. Customers always want his help because of his courteous treatment and always getting the issue resolved. Don has a drive to help get projects completed on or before the deadline, while balancing the… Show more" and "Don was a joy to work with and overall great part of my team. His instincts are amazing and something that just cannot be taught. Early on I was able to learn from Don not only because of his breadth of knowledge, but because of his willingness to help anyone he can. Don was a key part of a brand new team helping build a key framework that is still in place today. Don has earned a reputation from his professional expertise and because he is someone who understands the daily… Show more"