Great people. Great product, and on a journey to help brands and 3PLs ease their challenges and ramp their operations. Ask me about where we're at in our product development, and I'll evangelize a vision of innovation and service to inventory and shipping operations!

Lead and manage a remote, globally dispersed team of implementers in a software, start-up environment. Executed process and project methodology improvements increasing projects per resource by 25% (up to 18 concurrent implementations per resource). Establish and maintain excellence in adult training and documentation, as well as advocating and achieving scrum master certifications for entire staff. Addressing downstream churn rate, developed an empowering approach and targeted stabilization period.

Inaugural GM for a newly-independent business unit. Originally defined as an 18-month engagement in preparation for , focusing on P&L, US-based staffing models and hiring, and top-line revenue growth / customer acquisition. We navigated some dynamic and interesting times, turning a healthy and viable organizational design over to a crew suited for the next phase of growth.

A created role, recognizing an expanded set of service offerings that included both WMS and Robotics GTM efforts. Designing and working on commercial engagements and solution design for our most complex customers, insuring "win/win" options were offered, and detailed focus on customer retention and growth.

Offer Pre-Sales Engineering, Business and Process Analysis, Change Management, Labor Management, and ROI calculations for enterprise customers. Additional duties included: collaboration with industry analysts, content for marketing and blog / articles, and contributions to product and application management.

Responsible for developing new revenue streams for a newly-developed hosting service and a SaaS application newly acquired by the company. The corporate point-of-contact for technology partnerships, both strategic and potential M&A opportunities.Successfully led and completed go-to-market with new SaaS application to four Dematic international sub-regions. With introduction of new software revenue stream, exceeding first year target revenue by 130%, and on pace to double revenue in 2016. Innovation and Change Leadership success in updating company implementation to include lean-focused activities, reducing waste and increasing successful project completion, resulting in nearly $600k of savings across the entire project lifecycle. Responsible for the establishment and development of a Center of Excellence dedicated to customer education, internal team communications, and tools and processes to support those efforts

Acquired by major retailer standing up last mile services.

Lead Program Manager responsible for coordinating all Project Team activities through to on-time completion for 3 of the top 10 Logistics Service Providers. In addition to running point on task management, worked in a coordination role with development and integration resources in EMEA and APAC locations. Responsible for estimating and calculating billable activities, developing and reviewing scope for activities, and managing multiple, complex project activities across multiple functional groups (i.e. Product Management, Finance, Engineering, Professional Services).

The first Professional Services / Implementation team member hired in a Start Up environment. Recognized operations and physical distribution expert for the premier SaaS WMS offering, specializing in training and configuration assistance, and developing customer support and customer technical support processes and standards.- Implemented over 200 new clients, from pre-sales demonstration through to go-live and transitional activities.- Designed or developed over 70 integrations with accounting, ERP, CRM, E-commerce and online shopping cart applications.- Single point of contact for all client needs; from training requests through to new-site implementation and process improvement.- Designed and implemented dozens of audit programs in warehouse and production activities, specifically insuring compliance and traceability.

Managed 500k sqft warehouse with both conventional and AS/RS fulfillment systems; responsible for scheduling and attainment of both operational KPI's and achieving financial savings in a union-workforce of 120 employees. Responsible for five direct, management reports, and the maintenance of complex inventory in SAP and fulfillment operations for multiple national and international consumer product companies.

I performed as a staff consultant in warehouses and distribution centers concentrating on developing Best Practices and the development of Engineered Labor Standards across operations. Coordinated all facets of change management through seminars with clients, from Executive and Director level to hourly employees. - Streamlined processes to include Best Practices in shipping and order fulfillment across departments, including inventory forecast and Customer Service practices in order fulfillment – resulting in average productivity improvements of over 25%. - Working with clients, developed, introduced, and managed change across entire organizations. Ensured sustainable and successful change was accepted as part of an implementation-based approach to consulting. - Gained experience in analyzing and re-designing operations across multiple administrative and physical distribution functions.

01/2000 - 09/2001 Various training and leadership tasks. Basic Qualification and Department Head qualification as Supply Corps Officers' School.09/2001 - 10/2003 Supply Department Head aboard a Pearl Harbor based Fast Attack Submarine.11/2003 – 1/2005 Lead Instructor and Curriculum Developer, Navy Supply Corps School, Athens, GA1/