Leads a highly qualified team of professionals in planning the efficient and effective use of financial management, human capital, administrative, and logistic best practices in support of National Security, Airport Operations. Member of the organization leadership team engaged in strategic planning, operational oversight, personnel development, and implementation of policies designed to strengthen airport security.

Masterful use of Business Intelligence (BI) tools to analyze, develop, present, and implement operational and strategic plans in support of airport screening operations, processing efficiency, officer professional development and training.

Led a team of security experts in the processing of passengers and property in support of National Security interests within the Aviation Industry. Acted as a liaison between individual security professionals and upper management to provide insight into current trends, procedures, and practices of the organization and the general public. Coached, mentored, and trained security professionals in the development of personal and professional skills necessary to achieve their goals.

Maintained effective communications with the chain of command and law enforcement organizations, identifying risks while maintaining secure access to safe zones. A team member who understands the importance of communication, unified effort, and alignment with organizational goals in performance of duties to safeguard personnel and national strategic objectives.

Conducted a two-and-a-half-year qualitative holistic single-case study on the history and development of the concept of brand loyalty linking theoretical development from initial Brand Loyalty Theory to current Consumer-Brand Relationship (CBR) Theory in support of doctoral dissertation. Applied theoretical findings to a relatively new market to gain an understanding of the impact of business model changes on consumer brand loyalty, brand experience, and the consumer brand relationship.Key Accomplishments:• Created a link in research for understanding the freemium business model and the impact on brand loyalty as examined through the brand loyalty variables of Brand Attachment, Attitude, Commitment, Emotion, Experience, Intimacy, Involvement, Interdependence, Personality, and Trust.• Provided scholarly support to improved customer facing product development through increased brand loyalty developing actions.• Identified a causal effect on a brand community which leads to a decrease in brand loyalty as exclusivity is affected by brand environment changes.• Corroborated theory on Brand Tribes as a sub-group for brand communities that influence individual consumer loyalty.

Provided astute leadership, mentoring, and guidance to over 1,000 students at a highly competitive federal academy responsible for developing successful leaders in business and the military. Developed and implemented a comprehensive strategy to engage young, diverse, leaders through effective program messaging, implementation, and execution. Three years of classroom teaching and curriculum development experience.

Directly responsible for the implementation, administration, and management of Foreign Military Sales cases worth over $3.6 Billion.

Effectively managed a $3.3 Million budget while leading 9 Officers/Managers (GS 9-13/SV F-I), 18 Chief Petty Officers/Technical Managers (GS 6-8/SV D-F), and 250 Enlisted Personnel (GS 1-5).

Administered the organization, performance of duty and good order and discipline of a ship of the operating forces of the U. S. Navy consisting of 35 officers and over 400 enlisted personnel. Acted as the direct representative of the commanding officer, enforcing command orders and policies, assisting in command operations, and commanding in his absence. Coordinated with department heads for the administration of schedules, inspections, personnel performance, training, welfare, and morale. Provided oversight of fiscal, material management, ATFP/Security operations, personnel, and organizational development.

Supervised two federal employee GS-12s, a Lieutenant Commander (GS 13/SV-I), and an E-5 (GS 5). Developed and administered personnel and education plans and policy for over 53, 000 Naval Officers in support of the Chief of Naval Operations and managed a comprehensive database and model to project the post-graduate education flow of 53,000 officers in support of 9,000 strategic billets.