Dona Smith Email & Phone Number

Responsibilities include:- Generate leads, and establish and nurture client relationships.- Create and execute a strategic sales plan that expands customer base and extends the company's regional reach - Recruit sales representatives, set objectives, train and coach them, and monitor their performance - Identify knowledge gaps within the team and develop plans for filling those gaps- Ensure the company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress- Research consumer needs and identify solutions to address them- Manage the month-end and year-end close processes

Responsibilities include:- Managing the overall running and development of the sales team- Developing and implementing strategic sales plans that expand the company's client base and solidify its presence- Achieving growth and hitting sales targets by successfully managing the team and by assessing the team's strengths and weaknesses- Establishing productive and professional relationships with clients- Developing and implementing new sales initiatives, strategies and programmes to capture key demographics- Assigning sales territories to the team- Mentoring members of the sales team- Assigning sales training- Setting goals, identifying priorities and eliminating redundant activities to increase sales- Liaising with the general manager and colleagues where necessary to include plans to implement any proposed changes and improvements

Mombasa, Kenya

Responsibilities include:- Actively seeking out new sales opportunities and growing sales of existing customers- Conducting market research to identify selling possibilities and evaluate customer needs- Preparing and delivering appropriate presentation on products- Developing and maintaining good relationship with customers through personal contact, meetings and via telephone- Recording sales and order information and report to sales department- Providing accurate feedback on future buying trends to the sales manager- Reviewing own performance and aim at exceeding targets- Participating on behalf of the company in exhibitions- Conducting product knowledge training to clients and staff- Preparing and sharing weekly and monthly performance and other work-related reports on time-Acting as a brand ambassador for our products

Mombasa, Kenya

Responsibilities included:•Entered inventory data in computer system.•Created and maintained detailed inventory of all incoming, outgoing and current stock items.•Prepared requisitions to replenish stock as needed .•Received and verified goods against the relevant documents to conform to specifications.•Raised delivery notes for goods.•Kept track of inventory and supplies that needed restocking.•Counter assistant – cash sales.•Conducted regular stock takes to ensure accuracy of the inventory in the shop.•Made note of damaged inventory.•Identified the correct store location of the individual items and stored accurately in the correct bin location.•Forecast supply and demand to prevent overstocking and running out-of-stock.

Mombasa, Kenya

Responsibilities included:•Troubleshot technical computer issues in various departments in the organization.•Performed diagnostics on computer systems.•Assisted the Systems Administrator on a day to day basis.•Maintained the computers, related devices and server in the organization.•Assisted in data entry in various departments.•Performed general office tasks.

B.Sc. Computer Science, Second Class (Upper Division)

Activities and Societies: Member and secretary of Tae Kwon Do Club, Member of Computer Society of Kabianga

Certified Information Communication Technologist, Information Technology, Section 1 Pass

Computer Operator Course

Kcse, B+

Activities and Societies: Member and secretary of Science Congress Club