Business Strategy lead for GenAI in Western Union, driving adoption and governance to assure the ROI and utilization outweighs financial and reputational risks and costs.Filling a leadership role in building and expanding Western Union’s corporate strategy and driving strategic innovation projects.Identify opportunities in existing businesses and/or assess new business opportunities, with a focus on top and bottom-line improvements.Driving execution on key projects and owning project management of key strategic initiatives along with global and regional cross-functional teams

Volunteer mentor and advisor to Uplifters, which is a non-profit organization helps migrant domestic workers and underprivileged communities break the cycle of poverty and build the lives they want for themselves, their families and their countries.I serve in a volunteer advisor on program materials, mentor team leaders & participants, and lecture on various topics. I have introduced aspects of Design Thinking into the curriculum to aid participate explore goals and future planning through a visual and creative process.

My responsibilities include the research and validation of desirability and feasibility of business opportunities and associated risks for new products or businesses for Fortune 200 companies. I lead planning and guide multidisciplinary teams through uncovering and resolving customer needs and pains (B2C, B2B, B2E, & E2E), as well as concept development and testing using a range of Lean, Agile, and Human Centric Design methodologies. CORE CAPABILITIES:Product Design, Qualitative Research, Concept Testing, Corporate Workshop Design & Facilitation, Strategy Development, Desirability and Feasibility validation, Tend Identification, Project Management, Opportunity IdentificationHIGHLIGHTS INCLUDE:• Led the concept development, business design, and pilot implementation for a series of Master-Planned communities. Partnering a major US medical system with a top-10 global Real Estate developer to provide community-based wholeness to improve resident total health (body, mind, spirit) and longevity• Reporting directly to Global Leadership, I designed and led the Global implementation of the BCGX design cohort merge of knowledge methods and resources across the 3 prior Business Units that merged to form BCGX (Digital Ventures, Platinion, and Gamma)• Led Strategy Innovation for a global Employee Benefits provider to consolidate multiple business units and streamline operations to improve customer experience, improve their tech-stack, add additional revenue streams, and reduced Ops costs by 28%.• Led a team conducting in-person ethnographic research to uncover root causes of the minority Rochester home ownership gap, which we translated into an impact framework to guide $100M of philanthropic investments within Rochester minority communities• Co-lead a series of Innovation Sprints for a Pension Fund, unlocking more than 100 business venture concepts that could profitability reduce carbon emissions of 7 of their portfolio companies

The Boston Consulting Group. BCG Digital Ventures invents, builds and invests in tech startups with the world’s most influential companies. I am responsible for planning and guiding multidisciplinary teams through uncovering and resolving customer needs and pains, as well as concept development and testing using Design Thinking methodology. Additional responsibilities include generative research, concept testing, corporate workshop design & facilitation, product design, and consulting. In my capacity as a Lead, my goal is to enable all team members to better collaborate toward the discovery and creation of new business opportunities.

Responsible for the success of the venture building and acceleration programs in our network of startup incubators throughout Spain, Portugal, Belarus, Ukraine, Poland, and Greece. I design and implement strategy and operational improvements for Demium. Additionally, I work directly with many of our startups, consulting on their business strategy, financial modeling, go-to-market, and ad hoc needs. • Led a realignment of the company’s 9 autonomous regional operations around a central methodology, which eliminated redundant processes and expenses while standardizing processes across locations resulting in a 25% increase in hub performance.• Initiated a series of weekly performance data capture practices, to enrich the legacy quarterly performance reviews, which increased transparency, removed cognitive bias, and enabled real-time data-driven decisions for both startup teams and managers.• Implemented multiple process automations which eliminated compliance and GDPR issues as well as increasing operational efficiency and eliminated gaps in cross-departmental workflows.• Developed and lead new programs on unit-economics, financial forecasting, market evaluation, Human Centered Design, Behavioral Science, lean and agile management, and innovation.

Responsible for all aspects of strategy, research, innovation, and business operations; aligning mission & vision with GTM strategy and ongoing investor relations. Pivoted Value Prop based on Quant/Qual research leading to a strong product /market fit. Strategically developed the organization into a recognized brand. • Led research and market analysis, using Human Centered Design, Behavior Science, Agile and Lean methodologies, to guide strategy, innovation, and new product development • Led pitches to investors and maintained investor relations, secured 115k€ in seed investment• Re-engineered the revenue model and business strategy and utilize Lean methodologies to reduce packaging costs by 60% which cut shipping costs by 88% resulting in a 3X increase in profit margin.• Oversee regulatory affairs and requirements for Class IIb medical devices building key relationships with regulators• Headed business development and partnership development. Secured profit sharing partnerships with online, mobile, and social media marketing companies to exponentially expand Mismoxo's marketing reach without burning up limited on-hand WC

Directed business and consulting operations that focused on the Real Estate market and construction sector; included due diligence, forensic investigations and expert witness testimony for construction defect cases, litigation and mediations.• Led a team providing consulting services on more than $350M of Real Estate investments annually• Designed and implemented strategic initiatives increasing sales 36% and profits by 50% within 2-years• The increased demand allows a 20% increase in billing rates and eliminating AR and bad debts with a pay-as-you-go model • Headed partner relations. Led outreach efforts, forming deep partnerships with internal stakeholders, industry partners and future customers the full length of the funnel

Directed business and consulting operations that focused on the Real Estate market and construction sector; included due diligence, forensic investigations and expert witness testimony for construction defect cases, litigation and mediations.• Program manager for new initiatives. Led a team of various industry professional to collaborate on joint venturesProgram manager for new initiatives. Led a team of various industry professional to collaborate on joint ventures• Designed and implemented strategic initiatives increasing sales 36% and profits by 50% within 2-years• The increased demand allows a 20% increase in billing rates and eliminating AR and bad debts with a pay-as-you-go model

Real Estate Investment Company focused on property management and Real Estate Development.• Project planning, New Business Development and created strategic alliances for the underlying companies • Generated an average IRR greater than 75% on more than 30 value-add development projects• Conducted market research, forecasting, lead negotiations, planning, sales, and investor relations