Donae Patterson Email & Phone Number

Detroit, Mi, Us

Detroit, Michigan, Us

• Managed over 50 broker and vendor contracts annually, overseeing payout schedules as the primary liaison. Responsibilities encompassed negotiation, review, and submission of agreements with legal using Salesforce Contract Management and YardiManagement Systems.• Directed the strategic innovation and rollout of small business strategy, prominently a retail leasing pop-up model that facilitated over $800,000 in revenue, significantly lowering barriers of entry of 10+ local and emerging entrepreneurs since 2022.• Collaborated with Construction, Asset Management, and Accounting teams to synthesize, analyze, and leverage tenant data such as construction timelines, delinquency, payment schedules, and vacancies to create bi-weekly reports for the Senior Vice President of Leasing, successfully provided insight and effective communication to supporting teams.• Oversaw the management of over 20,000 square feet of the portfolio’s retail vacancies by leveraging Environmental Service, Legal, Marketing, and Leasing teams, addressing prior challenges where 27% of the vacancies were not tour-ready, or did not have proper window coverage, successfully properly apply window covering or coming soon signage to over 60% of all vacancies and properly cleaning 100% of all vacancies once legal possession has been established.• Produced $25,000 in cost savings through strategic project planning for the International Council of Shopping Centers (ICSC).Overseeing vendor contracts and negotiations, budget development, scheduling, and marketing materials by collaborating with Legal, Marketing, Multimedia, and Communications teams.• Developed and maintained the customer service initiative by improving the accuracy of contact information.

Detroit, Michigan, Us

Detroit, Michigan, Us

• Exercised efficient management and seamless coordination of daily schedules and communications for up to 4 Regional Vice Presides. This involved coordinating business meetings and overseeing executive inboxes.• Complied, analyzed, and leveraged company production data for up to 20 teams to uphold production goals and provide coaching insight.• Led the planning and executing 10+ impactful company-wide events a year to cultivate collaboration and motivation, such as employee appreciation initiatives, awards ceremonies, and engaging team-building activities.

Detroit, Michigan, Us

• Managed over 200+ inbound calls a week from healthcare providers to verify patient healthcare benefits, ensuring accurate and efficient information exchange.• Handled 50 inquiries a day from potential clients about obtaining mortgages, conducting initial qualification assessments before directing them to licensed mortgage bankers for further assistance.

Richfield, Minnesota, Us

Richfield, Minnesota, Us