Ben Donaghy Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• Create and manage client presentations, timelines, sponsorship packages, and multi-million dollar budgets.
• Oversee vendor management, staffing, training and onsite logistics for the University of Chicago’s Convocation with 18,000 people in attendance.
• Manage multiple client events nationwide with components including management of domestic/international attendee travel, hotel confirmations, training sessions, keynote speakers, and VIP arrivals.Hotel and Hospitality.
• Managed onsite logistics for corporate clients including airport and stadium transportation, hotel management, ticketing, and client relations for the Official Hospitality Provider of The Olympic Games
• Collaborated closely with the hotel to manage guest rooming lists and room drops on a staggered arrival schedule.
• Provided VIP hospitality and registration training to local French staff, ensuring they are well-equipped to handle our corporate guests' needs.

Chicago, Illinois, United States

• Operate amenity floor for 2,000+ tenants in Prudential Tower on The Magnificent Mile including meeting rooms, food truck staff, café and fitness center.
• Execute events for tenants from start to finish- i.e. meetings, community events, receptions
• Coordinate with vendors for proper ordering, scheduling and delivering necessary products/services

Detroit, Michigan, United States

• Facilitated employee appreciation events annually for Lincoln Motor Company and Genesis Motors
• Personally managed 100 individual guest hotel stays as a personal concierge in various cities, while promptly addressing any dilemma during their stay
• Managed day of communication with venues to coordinate events
• Worked with painstaking attention to detail to ensure these Luxury events were as extravagant as possible

Chicago, Illinois, United States

• In charge of quality assurance for 32 units, rooftop and gym areas
• Work closely with housekeeping, guests, and vendors to make sure the building was functional and welcoming
• Replace furniture when damaged and performing minor maintenance tasks
• Available for guests with information about the city, and assisting them with solutions to any problems that arise during their stay

Chicago, Illinois, United States

• Supervised team of fourteen baristas at the highest performing location in the district (averaged 45 transactions per hour)
• Voted employee of the quarter for focusing on team member development and improving guest experience
• Balanced and completed cash drawer operations and documentation daily
• Managed inventory and ordering for the store
• Improved sales through recommending products that meet customer needs

Kalamazoo, Michigan, United States

• Offered food and beer pairings based on customer's preferences
• Created a truly personalized experience for every guest
• Prioritized orders to make sure ticket times remained within an acceptable range
• Problem solve quickly to ensure customer satisfaction and create regular clientele.

Grandville, Michigan, United States

• Memorized recipes, menu, and prices
• Create a positive team culture to make sure team members felt respected and welcomed everyday
• Be patient with new hires, many of whom had never had a job before.
• Understood food safety measures, cleaning procedures and ensure they are being properly implemented by all employees.

Spring Arbor, Michigan, United States

• Called alumni to inquire about improvements (past, current, and future) within the university and accept donations
• Donations to this university aided student activities, university sponsored trips, and sports teams
• Made genuine, personal connections with alumni, so they would remain connected to their alma mater community
• Part-time, seasonal job

Bachelor Of Science - Bs, Psychology

Activities and Societies: Phi Beta Kappa International Honors Society, Psi Chi Honors Society, Dean's List

Bachelor Of Science - Bs, Biomedical Sciences, General

Activities and Societies: Founder of Alpha Epsilon Delta Michigan Iota Chapter Honor Society, Dean's List